sergev wrote:
The idea would be to create a Facebook page, to denounce the “CHANNEL MANAGEMENT” Bug which has been going on for several weeks, and which is greatly annoying Swisscom subscribers
What are you waiting for to do it instead of going round and round on this forum?
Don’t forget to come back and tell us the address of the page.
Dearest Jojoh,
Just one more word:
You devote yourself body and soul to the noble function of the mutual aid forum, and that is very good.
But the forum has other functions that are at least as important. Let’s summarize:
1 help to other users,
2 report bugs or malfunctions (without disturbing 0800 800 800)
3 submit ideas for improvement (positive review!)
4 put pressure on SwissCom when it really doesn’t work.
AND AT THE MOMENT IT REALLY DOESN’T WORK.
Swisscom has recently made great efforts:
for unwanted calls
for the new version of TV Guide
Problems have arisen, this is understandable,
some of these problems are slow to resolve, it is becoming worrying,
THIS IS WHERE WE NEED TO PUT PRESSURE ON SWISSCOM TO HAVE AT LEAST CLEAR AND HONEST INFORMATION ON WHAT IS HAPPENING.
ALL THIS FOR THE GOOD OF OTHER USERS.
Kind regards
JPF
Hello
Great, after an IT specialist and now an after-sales service manager, the level of the forum is increasing.:smileyvery-happy:
We remain simple customers who try to help other customers.
The fact remains that at the start of the week, Postefinance and the CFF also had major outages.:smileyembarrassed:
We’re going to have Facebook pages…
cis wrote:
Hello
Great, after an IT specialist and now an after-sales service manager, the level of the forum is increasing.:smileyvery-happy:
…
We are going to have Facebook pages…
:smileylol::smileyvery-happy::smileylol:
Except that the specialists are so specialized that they prefer to howl like pugs rather than take initiative. However, it is not complicated to open a Facebook page or a dedicated thread on a forum. Obviously, we run the risk of looking a bit stupid if only 3 or 4 lulus follow the affair. But whoever tries nothing, gets nothing…
This problem with channel settings in the customer area and on the TV Box is intolerable. I am seriously considering changing suppliers. I am looking for another supplier. It’s really this making fun of the customer, this problem that lasts and lasts, and until when? I’m super angry and I’m containing myself otherwise I would be much less polite. Are their engineers or technicians on ski vacation? It’s not normal. No god they give us a clear and clear answer so we know where we’re going and shit
Good evening,
A little idea:
No longer pay the Swisscom bill. The reasons? You have a problem with your computer system and you can “temporarily” no longer make transfers. You regret and thank Swisscom for its understanding and as soon as your problem is resolved, you will make it a point of honor to regularize your overdraft as quickly as possible.
Hey! well yes, why would this kind of problem only be reserved for service providers? Let’s use the same methods.
With best regards jean110
Your personal accounting is entirely computerized and depending on your program you are unfortunately forced to make certain entries to release the payment. Payment at the Post Office counter is not conceivable because it would force you to create parallel accounting, which is not in line with your strategy.
