myCloud & iOS

[MloItnas]

Hi, 

New to the community and to myCloud. 

Can myCloud replace iCloud on iOS devices (iPhone & iPad)? What I mean is the following:

- Directly backing up the iPhone into myCloud instead of iCloud

- Full integration of myCloud with iPhotos.  

I assume this is too much an ask so wonder what are the compromises and workarounds?

Thanks. 

[Black Mamba]

@MloItnas 

thanks for contribution

yes it is possible with myCloud iOS app

myCloud Mobile Apps – myCloud - Help

[DomiP · Accepted solution]

@MloItnas 

• Direct-Backups from your iPhone to myCloud are not possible. You have to use iCloud to use this feature.
  • If you create a Backup using your Laptop, you can store the Data on MyCloud using the Desktop Client. But you cannot restore the Data then directly without iTunes or iMusic.
• Image-Backups are working properly!

But keep in Mind: Always store your important photos and data on a second or third instance. For example multiple logical hard drives.

[Ziveuvio41]

Cannot copy files from ios to mycloud when this option is available does not work anymore.

Selecting mycloud icon to copy file does not do anything since 1 month.

Tried to remove the swisscom mycloud application and reinstall it.

Does not work.

any ideas ?

[Black Mamba]

@Ziveuvio41 

the discussion above may help
maybe @DomiP  can help?

[DomiP]

Thanks for mentioning @Black Mamba !

Sounds for me like a bug. Maybe @LeylaG can check this at the MyCloud-Team?

Cheers!

[KatrinM]

Hello together

Thank you so much for your contribution for that topic. Our specialists will check this, I would therefore ask you for a little patience.

I wish you a pleasant afternoon!

[LeylaG · Accepted solution]

Hello @Ziveuvio41 @DomiP

According to the myCloud Team, this is an error in the application. However, the patch is ready and will be rolled out in the next release.

In the meantime, you will find below a workaround to save your files until then:

- Press "Save to Files" instead of the myCloud icon.

- Select "myCloud" and the desired subfolder and press "Save".

If myCloud does not appear under "Save to Files", first open the iOS app "Files", open the drop-down menu at the top right (three dots) and then select the list entry "Edit". Now you can activate myCloud and save the files using the above procedure.

Hope it helps!