@JM257 as a customer myself I agree with you. It's really sad that TV Manufacturers don't make sure their App ecosystem is backwards compatible. My (as it turns out not so educated) guess was that it works the same(direct bill for the competitor packages from your main provider) as when you have Swisscom. But it turns out it's not the same. I hope someone from Swisscom is able to reply regarding the App UX and similar stuff. With Blue TV and Apps it's similar: Some are implemented as channels, others not. If there is a specific recommendation for a show or movie sometimes it opens only the main screen of the app and on other occasions it opens the app and starts the movie. Regarding the UPC specific things: There is a community where customers help customers for UPC as well: https://community.upc.ch
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