Router set up_Internet 3

[Bronwyn]

Hello I had fibre optic installed in my home and was sent the Internet-Box 3 to set up. I have the issue of the red and white flashing light. I haven’t tired several times and left it for more than an hour a and tried on different days, but the same problem

LED flashes white and red:

Swisscom configuration in progress. If the LED is still flashing after 10 minutes: connect the Internet-Box to a computer with the Ethernet cable and open the page www.swisscom.ch/start. Register your Internet-Box there.

Based on the instructions, my computer does not have an ethernet port, nor do I have an ethernet cable. How else can this problem be resolved?

[bitracer · Accepted solution]

If you're connected to the Internet Box, just try to open http://192.168.1.1 or http://internet-box.home.

Once you're sure you're connected to the Internet Box via WiFi, open www.swisscom.ch/start and follow the instructions.

[Black Mamba]

@Bronwyn 

Laptop or tower computers normally have an Ethernet port, consult the manual of the device used.

The IB3 package includes the delivery of an Ethernet cable cat 6a, if this was not the case ask the Swisscom Hotline.

Otherwise the computer does not have an Ethernet network card and can only be connected via WLAN, with a WiFi network card.

[LeylaG · Accepted solution]

Hello @Bronwyn and welcome on the Swisscom Community 🙂

According to your file, our technical support agent was able to confirm the pairing 👍

Enjoy your connection and have a good day