HTC 5G Hub

    • Hello, I got an HTC 5G hub, the only problem is that I don’t get 5G with the Swisscom SIM card (multidevice SIM) Premium Speed ​​Active.

    The region is so developed and the reception with the Sunrise Sim works perfectly, but I would like to use the Swisscom Sim 🙂 I don’t know what the problem is… does anyone have an idea? Thanks in advance

    Show original language (German)

    • The hub only supports the N78 band, i.e. 5G+

      Are you sure that Swisscom also sends N78 in your region or location and not just N1 5G wide 😴?

    Hello everyone

    Unfortunately I cannot provide any information about this device as I have never had one in my hand. However, there are manufacturers who limit the use of 5G to certain networks. Unfortunately, I cannot judge whether this is the case with HTC (or this product).

    Best regards, Ruben

    Show original language (German)
    10 days later

    Good evening

    I have the same problem with the HTC 5G Hub and the

    Swisscom SIM card that I don’t have 5G reception

    Is there a solution in the meantime?
    Kind regards, Marco

    Show original language (German)
    9 months later

    Hello everyone,

    I have an HTC 5G hub and despite having a 5G subscription and a new SIM card, I only get 4G/4G+. Although I live in an area where 5G/5G+ is available and my iPhone 12 Pro also shows 5G. What kind of problem could that be?

    Thanks and greetings

    Show original language (German)

    The HTC 5G Hub has the following radio card installed Snapdragon™ X50 5G modem:

    4G LTE (US)

    · FDD: Bands 2, 3, 4, 5, 7, 8, 12, 13, 25, 26, 66, 71

    · TDD: Volume 41

    5G NR band: n41 -> supported by Swisscom? If yes, where/in which area?

    4G LTE (Australia)

    · FDD: Bands 1, 2, 3, 4, 5, 7, 8, 12, 20, 28, 66

    · TDD: Bands 38, 41

    5G NR band: n78 -> supported by Swisscom? If yes, where/in which area?

    Thanks

    Show original language (German)

    As written in previous posts, the HTC Hub only supports N78 from Swisscom.

    Swisscom currently uses band N1 (5G) and N78 (5G+). The HTC Hub also has the first generation 5G chip from Snapdragon in it.

    So you will only be able to enjoy 5G reception in well-covered 5G+ areas.

    Show original language (German)
    2 years later

    Hello there is some news here - I also have an HTC 5G hub and live in Wichtrach where it has 5G+. but the thing only shows 4G…. and then I tested the HTC in Münsingen where I have a download with the iPhone of 1.8 GB… but the HTC only has 4G!?!?! funny? What could be the reason - I can no longer do a SW update on the HTC - it has the latest SW on it.

    Show original language (German)

    @Theuschietze22

    One can only speculate as to what the problem is. In particular, there were earlier manufacturers who restricted or restricted the use of 5G. You can’t expect any miracles from this device, especially when it comes to speed. It is old, probably EOL (End of Life) and has a first-generation 5G modem from Qualcomm installed, where the speed is limited anyway, 5G or not.

    Show original language (German)

    Yes, it’s clear that it’s a very old thing. But it has 5G… It’s a shame it doesn’t work. At Swisscom there are always only nice people on the phone. Who often have no technical knowledge. Therefore this cannot be clarified. It’s actually a shame. Now I have to throw it away and generate waste again.

    Show original language (German)

    @Theuschietze22 wrote:

    …..It’s actually a shame. Now I have to throw it away and generate waste again.

    Well, unfortunately that’s how it is.

    Probably bought too early - before established and mature…

    Show original language (German)

    ….keep on rockin' 🤘🏼🤘🏼🤘🏼