Freeze account

[Liekoleusch43]

Hello, 

Would like to check if there is an option of freezing our account since we are out of Switzerland for a long time. 

Best Regards, 

[DomiP]

I dont know about which account you are talking about, but its the best option to call 0800 800 800 and ask them. They will assist you and show you all possible options.

[LeylaG · Accepted solution]

Hello @Liekoleusch43 and welcome on the Swisscom Community 🙂

You have the possibility to freeze your mobile contract https://bit.ly/3edizef

This option is not available for your landline, Internet and TV though.

Hope it helps!