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Zejeupli28

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  • Good afternoon Werner

    Thanks for your prompt reply…

    Of course you could also set up your own web server and then be autonomous…

    Whether it makes sense to set up a mail client on, for example (like me) 8 - 10 devices remains questionable, especially since not all clients are my own. Then there is the cost factor, not all mail clients are free.

    The connection via local clients or apps makes sense as long as the number of devices is manageable, access to them is guaranteed at all times and the environment is not hybrid (MS, Apple, Linux, Android).

    P.S. I’ve had my experiences with IMAP with our customers over the last few years… unfortunately they weren’t always positive.

    Ultimately, it wasn’t a question of webmail yes or no, but rather whether it was possible to shorten the retrieval interval in the new webmail environment.

    Nevertheless, thank you for your honest opinion…

    Mostra lingua originale (Tedesco)
  • If it were that easy…

    Why do you use webmail?

    Because e.g. Must be able to access the various mail accounts from various devices.

    2FA is mandatory for an external login - so it is not up for discussion.

    The only question is, why did it work great with the old webmail and no longer work with the new one?

    Don’t assume that it was migrated to older HW?

    Mostra lingua originale (Tedesco)
  • New webmail: only updates every 5 minutes?

    Is there a way to set updates at shorter intervals in the new webmail?

    The reason is 2FA. By the time I receive the email with the code, it has already been outdated - therefore worthless…

    2FA makes a lot of sense but with the new webmail adsurbum…

    Mostra lingua originale (Tedesco)
    • GuidoL ha risposto a questo post.
    • Swisscom support claimed that there was no email subscription even though monthly invoices were issued for it.

      It was also claimed that the reactivation of the email accounts should have been confirmed in some email, which is no longer accessible. Since this didn’t happen, the accounts have now been irrevocably deleted after 3 months…

      Currently, after about 3 hours, all email accounts are working again.

      The accounts were simply migrated to the new interface without notice.

      The support should have known this, or could have. Or at least his supervisor!

      I have been working in IT support for over 15 years and know how difficult it is sometimes.

      Nevertheless, such false statements (others call them fake news) should not simply be left out.

      Important!

      This is just for information - for others who may be or will be affected…

      Greetings

      Mostra lingua originale (Tedesco)
    • All email accounts were deleted after 3 months, even though they had switched to email advanced.

    • I haven’t been able to access my email accounts since this morning.

      According to the hotline, the accounts were definitely deleted, even though a Bluewin E-Mail advanced contract exists!

      This contract was concluded after the accounts were reactivated in early July.

      Now Swisscom says that the contract should have been confirmed because all accounts would be irrevocably deleted after 3 months.

      What’s that supposed to mean?

      Mostra lingua originale (Tedesco)
      • Swisscom support claimed that there was no email subscription even though monthly invoices were issued for it.

        It was also claimed that the reactivation of the email accounts should have been confirmed in some email, which is no longer accessible. Since this didn’t happen, the accounts have now been irrevocably deleted after 3 months…

        Currently, after about 3 hours, all email accounts are working again.

        The accounts were simply migrated to the new interface without notice.

        The support should have known this, or could have. Or at least his supervisor!

        I have been working in IT support for over 15 years and know how difficult it is sometimes.

        Nevertheless, such false statements (others call them fake news) should not simply be left out.

        Important!

        This is just for information - for others who may be or will be affected…

        Greetings