Grundversorgung: Festnetztelefonie und Internet für alle

feel like we are paying too much for what is delivered! (TV fee for level 0, plus Swissvom taxe tv! The radio is completely sufficient for me…

Show original language (German)
Illustration of a man with a laptop

my dear Sami,

It’s not just about Swisscom, the Betrag is small, it’s about the annual tax to pay for radio-TV reception… The level, whatever, is bad! Arte bravo!

But we’re just talking about high costs here!

Show original language (German)

Everything is possible… but everything is connected!

Serafe separate for TV and radio..

Can Swisscom offer TV without Serafe?

Serafe is too expensive!

Show original language (German)

Hi @Tito

You’ve landed in the wrong place here. Serafe has nothing to do with Swisscom.

You can find further information about Serafe at the [Federal Office of Communications (BAKOM).](https://www.bakom.admin.ch/bakom/de/home/elektronische-medien/gabe-fur-radio-und- Fernsehen.html )

By the way: SRG also takes part in Arte productions:

r00t_0-1710363692208.png

LG

r00t

Show original language (German)

4b 65 69 6e 65 20 4d 61 63 68 74 20 64 65 72 20 6c 65 67 61 63 79 20 49 50 21

@Tito But you already know that you have to pay for Serafe yourself and that this is not paid via Swisscom TV subscription or internet subscription.

Show original language (German)

Agus fágaimíd siúd mar atá sé

@Tito

Again! No, one has absolutely nothing to do with the other. Serafe are the fees that all private households in Switzerland have to pay since January 1, 2024, even if they don’t have a TV at home. This fee from Serafe is mandatory, just like you have to pay taxes. Any further discussion regarding Serafe here in the forum is unnecessary, as it has nothing to do with Swisscom or the actual topic here.

Show original language (German)

Sure, that wasn’t even mentioned! it’s about the TV, which is “bad”! The news on the radio is enough, as is entertainment.

Sefa simply remains a heavy cost item (for what?)

Show original language (German)

@Tito

If there are people living in the household who receive annual supplementary benefits (EL) for AHV and IV, no tax is owed. This applies to the entire household. However, those affected must send in their EL ruling or official confirmation. Further information can be found here: [https://www.beobachter.ch/gesellschaft/multimedia/das-sollten-sie-zur-gebuhr-wissen-16446](https://www.beobachter.ch/gesellschaft/multimedia/ what-you-should-know-about-the-fee-16446)

Show original language (German)

Thanks, but I haven’t had a TV for 35 years, only a radio…

Thank God I do sports… ping-pong with MdA (movement des aînés Vaud Arena) and read books… so TV is my last sorrow!

Keep smiling… Swisscom is the best!

Serafe is a financial nuisance.. pourrait remplacé la 13e AvS 😇

Show original language (German)

@TamaraA and @CorinaS, you put such a nice picture of the Monte Rosa Hut above - is there any information anywhere about what infrastructure Swisscom has there (and possibly also on other SAC -huts) contributed and/or operates? I didn’t find much on Google, but I would be very interested.

Show original language (German)

Have you tried turning it off and on again?

5 months later

With the mandate to provide universal service, Swisscom (and our Federal Council!) promised every taxpayer free access (including to third-party providers) to the existing copper network. This has been and continues to be a major point of contention for many years. Swisscom has managed to force many smaller providers out of the market. As a next step, it wants to use our tried and tested copper network for itself and push all taxpayers (existing telephony and internet) away from this stable network on the grounds that it is too unstable and too expensive to maintain (power consumption). Many taxpayers don’t know what this really means. But some have written in various forums (“The current speed of the Internet is enough for me, I don’t need glass” or “after that it will only be more expensive not cheaper” etc.) With the new development contract for the new fiber optic network, the owners sign a contract in which you are obliged to open the door and gate for Swisscom (no third-party providers). That means; Every owner undertakes to grant a right of passage for pipes to third parties (neighbors) on their property and to pay all follow-up costs in the event of damage. I will fight it tooth and nail! Swisscom can come.

Show original language (German)

Hello @Steplahaff62

The Swisscom fiber optic is a continuous fiber from your Alto socket to the central office.
It arrives at headquarters in a box. Any foreign ISP is allowed to connect to your fiber, which has always been the case with fiber optics.

With the copper line, this was simply rented from the other ISP.

It is no different with fiber optics.

Even with fiber optic, you can only use the telephone service without Internet and so on.

You can also choose another provider there whose fiber optic network is open to everyone.

When it comes to the fiber optic contract, I only know the one from our municipality, not Swisscom.

there the BEP is the property of the provider. It will also be the same at Swisscom.

The contract simply stipulates that if there is a malfunction, the technician also has access to the BEP, etc.

greetings Lorenz

Show original language (German)

Hello @Tschuege
The maximum tariffs are set in the basic service concession linked above. The market situation shows that cheaper offers are also available, regardless of whether copper or fiber optic.

However, telephony alone is now too expensive on a landline; mobile phone offerings are significantly cheaper.
It is also stated that Swisscom can decide whether copper or glass is laid.
However, you are not obliged to have a Anschluss made, although it is unlikely that any other provider will set up a line for you. Unless you still have a cable connection (coax). However, this means you are tied to a single provider.

Show original language (German)

Hello @Tschuege - some information has probably been mixed together that shouldn’t be mixed:

To put it simply, Basic supply simply regulates that every inhabited building in Switzerland can order a Anschluss and the prices for it, see the subscriptions above. This has nothing to do with copper, there is no copper in many basic supply locations (example: SAC smelters…). Then with basic service the speed is now regulated with up to 10 or up to 80 MBit - that’s it. The point is: Anyone can have a Anschluss.

Fiber optic development or upgrading from copper to fiber has nothing to do with basic services. The copper network is open to all providers, it has always been that way… Every provider can use wholesale ([https://www.swisscom.ch/de/business/wholesale.html)](https://www.swisscom. ch/de/business/wholesale.html)) Order products/accesses https://www.swisscom.ch/de/business/wholesale/angebot/anschluesse/BBCS.html

The same applies to fiberglass.

When it comes to fiber optics and copper, as a long-time supporter, I would be happy to discuss with you what is “better” or desirable and why. However, not here under basic care. Feel free to write to me if you have any questions or start a new post under “Internet”.

Greetings S.

Show original language (German)

Ich bin ein als Privatkunde getarnter Swisscom-Mitarbeiter im Bereich Service Continuity.

@HP

There is actually a company in Switzerland that has been providing “free” fiber optics to homes for the past 4 years, but mostly only in larger residential communities.

So there probably won’t be anything outside and that’s where the basic supply comes in again.

https://www.swiss4net.ch/de/

Show original language (German)

Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

@Tschuege But you misunderstood and mixed up pretty much everything that can only be misunderstood. But unfortunately that’s how it is. Everyone has an opinion on everything, but usually relatively little knowledge.

I would recommend that you delete everything you have written there, get more information and then maybe write something that is correct again.

There are a lot of nice people here who are happy to help you.

Show original language (German)