@Klothilde wrote:
Will digital assistance support only be available via app or also in Swisscom Kundencenter via PC/browser?
Hello @Klothilde
Yes, the digital assistance, Sam, will also answer your questions on Kundencenter/My Swisscom Web and on swisscom.ch. If you use Sam in My Swisscom App, everything is a little easier because you can access your chat histories there.