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HP · 2025-03-17T19:33:51+00:00

I did it like this: because I wanted a new subscription with more bandwidth, I called my current provider (not Swisscom) and asked whether I absolutely had to cancel and switch to another provider or what was possible. Support then looked at my account, the minimum contract period had already expired some time ago. With these conditions, I was then able to take out a new subscription with the same provider at the conditions for new subscribers.
It’s worth asking nicely.

Werner · 2025-03-17T19:22:27+00:00

Plupoffu89

If you have a landline number, it will be lost unless you port it to a SIP provider beforehand or transfer it to another person/contract.

All recordings, channel lists, settings and any video purchases from blue TV will also be lost.

And I’m not going to advertise the rest, because it helps to think about it yourself and there is certainly no physical blocking period for a cancelled connection after the cancellation date.

POGO 1104 · 2025-03-17T18:56:33+00:00

Plupoffu89
and will simply be at home without wifi during this period.

This has nothing to do with WLAN, you don’t have an internet connection.
I don’t know whether this waiting period really exists.
I see 2 options:
- temporarily connect a subscription with another provider (without 12 or 24 months gag contract, but normal 2-month cancellation period, then as a new customer to Swisscom.
Or
- talk to Swisscom about how they can accommodate you as a “loyal customer” and that you would like to benefit from the goodies as a new customer…. But remember that you then commit yourself for another 24 or even 36 months…..

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