In-your-face advertising at blueSport

I wanted to find out if I’m the only one who is so annoyed by the fact that blueSport has recently started showing adverts right in your face. I pay 34.90 a month to watch one match a week. 34.90 so that I have to watch adverts. Two unskippable adverts when I start the app on the Chromecast and then another two adverts when I start a match. The customer service just said. Dear customer, you have to watch the adverts. Honestly, I’d rather not watch any more football than be patronised like that. Goodbye Swisscom.

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    Hello @Thuplerig62

    To be honest, I’ve never had this before. It may also have something to do with the fact that I get blue TV via Swisscom Internet rather than with the TV Box.

    Could it be that you have Swisscom blue TV Air free? That’s what it says in the product description:

    - Advertisement when changing channels

    At least it used to say that the adverts also appear when you switch to channels from the additional package.

    But if you have blue TV Air 10.-/month, I would contact customer service in a friendly manner if I were you. For a credit note.

    Show original language (German)
     changed by Stephan_76

      Thuplerig62

      Unfortunately, it seems to have become fashionable in apps to have to watch adverts beforehand. A good example of this is the sports app DAZN.

      But it may well be that this is the case with Blue TV with Air Free.

      Perhaps someone else here can confirm this.

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       changed by roku73

          Stephan_76
          Thanks for the answer.
          I only had blueSport and nothing else with Swisscom (I take and blue TV Air free). I don’t want anything else either. I assumed that I would be able to watch my two or three matches a month. Suddenly the adverts came and became more and more intrusive. I’ve now cancelled my subscription and would rather do without football than have to watch the adverts.
          So if I’ve understood this correctly, Swisscom is forcing customers who only want to watch sport to take out additional subscriptions so that they don’t have to watch the adverts? blueSport + blue TV Air + Webefrei? No thanks.
          Can someone explain the cost composition that a non-Swisscom customer has to pay in order to effectively not have the adverts pushed in their face?

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            roku73
            Thanks for the tip, that means DAZN is out of the question too.
            I think it’s a shame that paying customers are being ripped off like this.
            It plays right into the hands of the illegal providers, as you no longer have the option of watching sports PayTV without unskippable adverts.

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              There are also adverts during the interval and during the game, where the pitch gets smaller and adverts appear at the bottom.

              Bluesport lost me too, with the lovely letter in July (Thank you loyal customer…..but unfortunately we have to adapt…..)

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                Schlabi Blue Sport is not alone here either. Sky, DAZN and whatever they’re all called do exactly the same or even worse. In order to refinance the football TV rights at all, advertising is also needed. So-called L-advertisements (picture slightly reduced in size, and adverts shown in an L-shape) are now common for all sports providers. The adverts are not distracting during the break. Sport is usually watched live, and then nothing has to or can be skipped. If you want to have this in the replay with fast-forwarding, then you must have the corresponding subscription, in the worst case the TV box.

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                  a month later

                  Thuplerig62
                  Update: A really competent employee from the business section called me and asked why I had cancelled my subscription. I also explained to him that I wasn’t interested in the unskippable adverts. I had actually resigned myself to the fact that I could only watch the matches on free TV. He then promised me that I wouldn’t have to watch these adverts any more. And at a sensational price of 19.90 a month. Of course, I was assured that if the adverts came on again, he would have to cancel the subscription himself. What a surprise, there are adverts again. I didn’t bother with support this time and called the business number directly. They said that I couldn’t cancel the subscription so easily, I had a minimum contract period of one year and I couldn’t switch off the unskippable adverts anyway. I will definitely take my chances. I’ll be happy to keep you up to date. What a clown company.

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                  • roku73 has responded to this post.

                      A tip: if you subscribe to Blue Sports via Sky Switzerland, you won’t have this annoying problem. With the exception of this personal return campaign, they regularly offer the same promotions as Swisscom directly

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                      Many streaming providers access the advertising-based activation before, during and after the game. It would not be possible to pay for all the licences, technology and effort otherwise. According to the annual report of Comcast Corporation, which is the parent company of Sky, Sky UK and Sky Europe, subscription revenues cover just under 29% of the total expenditure required to broadcast a game.

                      So I think the trend of higher subscription prices or the placement of adverts will increase massively in the coming years.

                      Greetings Deppi

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                      10 days later

                      Today, the two adverts disappeared again when I started the app. After 3 months, the problem has probably been fixed

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                      • drecomx has responded to this post.