iPad 5th gen (2017) builds content very slowly (Wifi)

    • I have a now somewhat old iPad 5th gen (2017). It is connected to my IB3 via Wifi. Because iPad has Wi‑Fi (802.11a/b/g/n/ac); dual band (2.4GHz and 5GHz); HT80 with MIMO.

    The iPad builds up content like that of SRF News, Tagesanzeiger and NZZ apps very slowly. The screen often remains white. Sometimes I have to close the app and reopen it to see anything at all.

    Assuming that my iPad 5th gen suffers from “Apple slow down” syndrome, I purchased an iPad Air 2024 and it loads the content smoothly.

    At the moment I’m in Vienna and I’m connected to the hotel’s WiFi. The connection only manages 20Mbit/s but, miraculously, the content in the apps in question is displayed smoothly. So it’s clearly not the “Apple slow down” syndrome.

    CLNAB.jpg

    Does anyone have an idea what could be wrong with the connection to my IB3?

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    • Ich denke ich kann damit leben, das iPad auf dem 2.4GHz Band laufen zu lassen. Da funktioniert es ja ziemlich ok.

      Danke für Eure Hilfe.

    WPA2/3 shouldn’t actually have any impact on speed.

    First deactivate Wifi6 (AX) in the router menu under WLAN. There’s a button there. The iPad may have problems when a Wifi6 signal is sent. But if it wasn’t a solution for me, I would rather throw away the old iPad.

    If that doesn’t make a difference, you can try the following:

    Is it possible that there is only 2.4 GHz WiFi in the hotel? And at home the iPad also works on the 5 GHz band. This is actually faster, but there may be problems.

    You can take a test at home. It’s a little more complicated, but then you get security.

    In the router’s WLAN settings, set the federal administration to individual. Then give the 2.4 GHz WiFi a different name. Attention, all devices that have previously connected to the 2.4 GHz will then lose contact. But you can undo it again. Then connect the iPad to the new WiFi and see how it works. Then reconnect to the “old” WiFi, which should only be the 5 GHz WiFi.

    I would be interested in the results.

    Show original language (German)

    Thanks @5018 I’ll try that this weekend when I’m back home. ax is already deactivated for me due to problems with a Qualcomm WLAN card

    Solved: Problems connecting a laptop to WiFi | Swisscom Community​

    The WiFi in the hotel is 5GHz. Here is the log from the laptop:

    SSID: Hollmann Beletage
    Protocol: Wi-Fi 5 (802.11ac)
    Security type: WPA2-Personal
    Manufacturer: Intel Corporation
    Description: Intel® Wi-Fi 6E AX211 160MHz
    Driver version: 23.40.0.4
    Network band: 5GHz
    Network channel: 40
    Link speed (Receive/Transmit): 400/400 (Mbps)
    Link-local IPv6 address: fe80::2eef:e346:787c:e760%10
    IPv4 address: 192.168.0.161
    IPv4 DNS servers: 192.168.0.1 (Unencrypted)
    Physical address (MAC): F0-D4-15-94-B5-CE

    I’ll still try out the different SSDs at the weekend.

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    Your laptop screams AX 😉 It’s a shame that you use so much “old” stuff, which then slows down everything else.

    Before you do this with the separate SSIDs, please install the mySwisscom app on the iPad, log in and then do the various speed tests. Then we will know more.

    Show original language (German)

      I also have an iPad (5th Gen.) 2017, Wifi 5+Cellular and notice that especially when opening emails (in Apple Mail) with a lot of text and images, e.g. advertising from companies, the Ringli appears with “LOADING.. .” for a long time until the email is opened.

      This happens on the iPad in my home WiFi from the IB3. When I connect the iPad via mobile data, the same email opens immediately.

      On my iPhone 13, all emails open immediately, whether via Wifi 6, Wifi 5 or mobile data.

      I am always connected to my iPad and iPhone at home via WiFi 5GHz. Wifi 6 on or off makes no difference. The speed test on the iPad and the iPhone always shows almost the same values: 240 down and 50 up.

      Show original language (German)

      Can, but doesn’t have to. Sometimes a bug in a device with a certain chipset/configuration prevents the router from functioning properly. That’s why the first thought is usually not the right one 😉

      Show original language (German)

      Of course you’re right. I’m keeping my fingers crossed that the experts will find a cause that allows for a solution. It would be a shame to have to give away the iPad Gen5.

      Show original language (German)

      5018 I have some older devices in operation. I am a vehement opponent of planned obsolescence.

      I have now renamed the bands and set the iPad to the 2.4GHz band (now the ThinkPad also runs without any problems with ax).

      Then did the speed test on the iPad with MySwisscom.

      At 2.4GHz everything seems ok. Full 1GHz throughput of the modem, green result for the connection to the iPad.

      At 5GHz the test does not produce any results.

      It also seems to me that the iPad charges reasonably well at 2.4Ghz. At 5GHz the charging problems are as usual.

      87165.jpg

      Show original language (German)

        Maybe you’ve already written it, but how far is the router from where you use the iPad? And are there walls between the router and the iPad?

        The 2.4 GHz band is massively slower, but the range is significantly better. The 5 GHz is massively faster, but not as great in range. And the speed drops very sharply in the edge area. And one thing you shouldn’t forget is that even if the router still brings the signal to the end device, the end device is already too weak to bring the signal to the router. This can also lead to problems. Only the customer doesn’t see it because the device shows that it is receiving a signal.

        I understand that you did the speed tests with the mySwisscom app on the iPad. What happens if you do the tests at the same place with a mobile phone and the mySwisscom app? Same result?

        I am still convinced that the problem is not on the IB3 side. The WLAN in the IB3 is a high-performance chipset from Broadcom with their standard drivers that is widely used worldwide. And Apple also (still) uses Broadcom for WLAN and Bluetooth in its end devices. There are no known hardware problems with the WLAN with the IB3. Unfortunately, I only have an iPad Pro 11″ from 2018 or 19. And everything works perfectly there.

        Show original language (German)

        I have now tried the MySwisscom speed test with the iPad right next to the IB3. It works smoothly there and charging is also quick.

        Normally I’m about 4m away from the IB3 with a concrete wall in between. That will probably be the problem then. 5GHz WiFi doesn’t seem particularly robust, but that’s just the price you pay for the speed. 6GHz has even shorter ranges.

        I’ll leave the WiFi bands separated for now. All laptops run on 5GHz (ax) and the old devices on 2.4GHz. I can live with that.

        Thanks for the help in locating the problem.

        Show original language (German)

        4 meters is actually no problem. Not by a long shot. A wall shouldn’t be an issue either, unless it’s a very special wall, but that’s probably not the case.

        Can you log in to the router menu, then turn on expert mode, then select Diagnostics on the left, then select WLAN in the middle on the right, then scroll to 5 GHz and then click on “Additional 5GHz WLAN DEBUG information”? I’m interested in RSSI per antenna and transmission power. By the way, I’m assuming that you haven’t reduced the transmission power in the router menu, right? This would be found in the WLAN menu item on the left.

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          @jacobacci

          This doesn’t have anything to do with “less robust” but with physics: waves with higher frequencies penetrate objects such as walls more poorly. That’s why 5GHz waves have a shorter range than 2.4GHz waves.

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          Lesen, was auf dem Bildschirm steht.

          I mean by ‘less robust’ that the signal quality decreases faster with distance than with 2.4GHz. Of course, this has to do with the physics of the higher frequencies that are necessary to achieve higher speeds. Ultimately it’s a tradeoff between throughput and range.

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          @5018 wrote:

          @POGO 1104 or @swissbeetle

          You’re currently running IB3/4, aren’t you? Can you take a look at what values ​​you have?

          The values ​​of over 15 dB are okay and absolutely normal, so not a hardware problem.

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