Why managed by Google? to pay again?

many new IT contracts are managed by Google.

If it is to control everything that is the world’s IT, it must be announced directly, as if to levy new Taxes.

No need to sign my message, because you have my contact details, right Google?

Cordialement

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@Deufliommei19

Hi Deufliommei19

You are here on a forum linked to Swisscom, where we are simple customers like you. For information, Swisscom boxes have been managed as open source by Google for several years. However, it is important to remember that you do not have to activate the Google Store. The applications provided by Swisscom are sufficient to watch Swisscom TV.

Cordialement Doremi

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@Deufliommei19

@Deufliommei19 wrote:

I am not interested in changing boxes

In your first message, you mentioned refusing Google, and now you are talking about changing boxes. It would be best to contact Swisscom support at 0800 800 800 (freephone number). An advisor will be able to provide you with clearer explanations than those given on this forum.

Doremi

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Very good these new possibilities that I will never use. Is that why they’re free?! I would have preferred if you told me that the SKIP or fast forward function was free to skip commercials when I record a film or motorcycle race. Thanks anyway.

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Good morning

I received your email regarding the TV box update. I own:

An IP1800 TV box

Two IP1400 TV boxes

What will happen?

I inform you:

This is the 3rd or even 4th time that I have had to change TV boxes, if changing my TV boxes should bring me your costs, it is possible that I will change provider.

Greetings.

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According to the information received from Swisscom, my TV BOX IP1800 will receive the new update without any special problem, my 2nd TV BOX IP1400 will not have a new update.

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Good evening,

At one point in the procedure there was a screen for 3 free months at Disney Plus to thank us for updating.
if we clicked on ok, it asked for the payment code. Not wanting to end up with a hidden subscription, I went back in the hope of finding the conditions of these three months and if it can be canceled at the end of the three.

Now that I have completed the update steps, I am not returning this offer anywhere and even less the conditions.

Is it too late to take advantage of these three months free?
If not, where can I find the offer? Can we cancel the Disney+ subscription at the end of the three free months?

THANKS.

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The update does not work.

Stuck on the “we have updated your TV-box” screen with the 4 steps including the first and starting the remote control update.

The remote control is completely inoperative.

I tried the various methods proposed in this thread to reset the remote control and the box (remove the batteries, press ok for 3 seconds then put the batteries back and press 1+3 at the same time then the wps button on the side of the box as well as the reset of the box as well). But nothing works. What do I do now, throw the remote on the floor?

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One of my boxes just had the same update. During this process, the response of the box to the remote control is really very slow and, at each step, I had to press several times for the box to react. This actually gives the impression that everything is planted.

DanielD

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Hello @Greyeuzi21

The last two options in the help topic could be the solution in the case of the LED flashing red.

  • The TV-Box needs to reboot for technical reasons. Restart TV-Box.
  • Your remote control is no longer connected to the TV-Box. Hold down the WPS button on the TV-Box for 3 seconds and follow the instructions on the TV.

DanielD

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