Thank you @LeaH and @CorinaS for these valuable safety tips!

Unfortunately, the entire sender address can never be seen on the iPhone. That’s why I always look at suspicious emails on the iMac. And then it becomes clear very quickly whether it is spam.

A big thank you for the helpful tips.

Kind regards, Verena

Please, stop this familiarity! Your advice would seem more reliable with you. After all, except at Ikea, no salesperson in a store would speak informally to an unknown customer.

@Plutethab18: the thing about the iPhone isn’t entirely true. Click on the sender address, then “from: xxxx” appears, then click again and you will see the complete sender address.

You are right. No salesperson would use familiarity with a customer in a store. But we are on the internet and not in a store.

Thank you for the tips to control what might be fishing.

How much longer for you to stop this infantilizing familiarity?

Debilitating familiarity

Hello @Thiontegiott71, @Lielichie24, @Zeuruffug35, @Mauschioflap28,

As is customary on social networks and forums, and after carrying out a survey of our users, we use familiarity on these channels.

To inform users, we report it on our Netiquette for social networks and in Community Rules Swisscom where you you find.

If you would like to be included in the responses you receive on these channels, simply indicate so 😊.

Have a nice day

Spammers and phishers are very grateful when an action takes place in response to their emails, such as reading emails. This action can be tracked without much effort and increases the commercial value of an email address enormously (“Aha, a managed and therefore confirmed address!”).

Therefore, my urgent request to the Swisscom Bluewin Webmail team:

The sender’s email address can only be viewed once the email is at least displayed in the preview window. Now you can move the pointer over the displayed blah sender name and the actual sender address will be displayed.

But just viewing the email in the preview window generates a read confirmation for the tracker. This should definitely be changed by moving over the sender’s blah name in the inbox list view and seeing the email address behind it, so you don’t have to send a read confirmation.

Greetings

Allyouneed_isIT

Your explanations and comments are very insightful.

It has happened several times to receive such E-Mail messages.

Without a shadow of hesitation, I automatically relied on my Bitdefender 2023 program.

The latter informing me that I should definitely not open the attached file, or even “click” on a proposed window.

Your advice allows me to understand even better what world of scams we live in!…

Thank you again for emphasizing through your comments…how careful we must be.

Kind regards

Unfortunately it’s just a rehash of familiar things.

This post is certainly helpful. I have been using the listed criteria for a long time. I check every incoming email according to these criteria. Even in case of doubt, I will delete an email immediately. It’s better to have too many deleted emails than too few.

Advice is always important and useful. We must never delude ourselves that we know everything about everything.

there are a lot of emails coming

e.g. (DHL package sent an email they couldn’t deliver the package I have to activate the address and pay postage! then I get this package! where I never ordered!!!

THANK YOU

Hi Swisscom, if you wrote in English, your familiarity would not be noticed… but at Molière, a good education comes naturally… as Swisscom must save money, the “TU” only costs two letters, the two of you more! i’m kidding.

To find the email address (email in French), there is a procedure by clicking on the sender’s address (email). a small detail to your “Phishing” warning message

Have a good day…

Regarding your prices, have you already considered (have you already thought about) lowering the prices/subscription for retirees as proposed for the youngest up to 30 years old?

Very good summary of precautions to take with unknown or suspicious emails.