@snowmanch “Smart Home Control devices: Download the apps from the respective manufacturers to control products (such as those from Sonos) after the Home App has been switched off. ”

So downloading the app for every device is a stupid thing.

I completely agree with this suggestion from Swisscom because the respective manufacturer apps (SONOS, Gigaset) offer significantly more than the Home App. I deliberately limit myself to SONOS and Gigaset because I only need two apps that I already have installed to fully use the systems! Swisscom has now also noticed that it is pointless to offer an app that does not even support the basic functions correctly and without errors.

I’m just amazed that there are people who mourn this app.

Kind regards

Gian

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@gian

The manufacturers’ respective apps offer more features, but many people don’t need that many functions and they don’t want to have to deal with dozens of different apps and accounts, but rather be able to carry out the basic functions from a common app.

In addition, the other apps do not offer a telephone function, i.e. with the elimination of the HomeApp, Swisscom is also withdrawing a bit from its core business (telephony).

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@Gallus44 wrote:

Is Swisscom really serious that outgoing landline calls from cell phones will also disappear without replacement as of March 1, 2023 with Home App? That would be a huge step backwards. Or can you make outgoing landline calls from your cell phone from another app?

The joke is that someone from the Swisscom hotline recently told me that the home app telephony would be around for a long time. Since there were always disruptions anyway, I canceled my landline a month ago. It was practical to be able to use the landline while on the go. This is now over. I didn’t take out my cell phone subscription with Swisscom because it was too expensive.

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snowmanch wrote:

“Smart Home Control devices: Download the apps from the respective manufacturers to control products (such as those from Sonos) after the Home App has been switched off.”

So downloading the app for every device is a stupid thing to do. I don’t want to fill my smartphone with countless apps.

It’s not like Swisscom Home App has been the world’s leading integration platform for smart devices, because there are many others.

The most widespread are certainly those from Google, Amazon and Apple.

Of course, standalone apps and integrated platforms always have their respective advantages and disadvantages and ultimately everyone has to find out for themselves what suits them best.

For example, if you now move from the Swisscom Home environment to the myStrom app with myStrom products and also have Apple mobile devices in the household, you can also think about the additional integration of the smart devices into the Apple Home Kit environment.

The two integrations are not mutually exclusive.

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Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

    What a bang!

    The same email talks about “advancing digitalization” and that it is no longer possible to use a smartphone as a landline phone.

    Does Swisscom want to go back to an analogue telephone network? Has VoIP not proven itself? Or why exactly is one of the main benefits of this technology for users – the location-independent use of a telephone number. – no longer offered? Where is the added value of a premium provider when it comes to landline connections? So now I have to deal with wired telephones again in order to use my landline number?

    At the moment, I’m much more concerned with the feeling of complete miscasts in responsible positions, or a contaminated ventilation filter in their open-plan offices, than of pragmatic, sober, far-sighted decisions made by characters who are worth at least part of their salary.

    Irritated, angry, uncomprehending.

    Have a pleasant weekend to all innocent people.

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    @swissbird wrote:

    What a bang!

    In the same email there is talk of “progressive digitalization” and that it is no longer possible to use a smartphone as a landline phone.

    Does Swisscom want to go back to an analogue telephone network? Has VoIP not proven itself? Or why exactly is one of the main benefits of this technology for users – the location-independent use of a telephone number. – no longer offered? Where is the added value of a premium provider when it comes to landline connections? So now I have to deal with wired telephones again in order to use my landline number?

    At the moment I’m much more concerned with the feeling of complete miscasts in responsible positions, or a contaminated ventilation filter in the open-plan offices, than of pragmatic, sober, far-sighted decisions by characters who are worth at least part of their salary.

    Irritated, angry, uncomprehending.

    Have a pleasant weekend to all innocent people.

    The landline telephone will probably be switched off soon?

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    Premium Telco that offers more additional services than the competition = Can charge more.

    Premium Telco is switching off all additional services that set it apart from the competition = must reduce prices and adapt to the competition.

    If the prices are not adjusted downwards, then it really doesn’t make sense to pay significantly more with Swisscom than with its competitors - or other additional services will be added that would justify this.

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    @gian

    @gian wrote:

    Hello,

    It was about time, because I don’t know of any other app that has as many shortcomings as in Swisscom Home App!

    The app was simply unusable for controlling my 14 SONOS devices. Power supplies were not recognized correctly, etc. etc. So I uninstalled the Swisscom Home App a few months ago.

    For the SONOS devices, the SONOS app remains the best choice and my Gigaset devices are perfectly controlled by the Gigaset app (several plugs, two smoke detectors, radiator thermostats with window and room sensors), even Philips Hue devices could be controlled with it if I had one.

    I’ve never used the Telephony home app, and why should I? With my Swisscom cell phone subscription, I can make unlimited calls throughout Europe with the very best quality. There’s really no need for a crutch via WiFi and an app.

    Switching off the Swisscom Home App is really no loss!

    Kind regards

    Gian

    Why? For cost reasons, of course. If you already have a new mobile subscription with unlimited telephony abroad, then you are guaranteed not to have one from Swisscom!!

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    @Loxiran wrote:

    @hed

    Sorry, such steps need to be communicated early enough!

    @Loxiran

    In large companies, such things are usually widely distributed internally with a maximum lead time of 4-6 weeks. Because the more people know this further in advance, the greater the risk of a leak.

    In addition, large companies receive a flood of important information every day. It’s quite possible that the helpdesk employee simply overlooked this.

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    @hed

    Swisscom itself would have to communicate and plan earlier.

    I suspected that app telephony would die. Especially since support for this was discontinued earlier. Luckily, I got off the landline and the app early.

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    @hed wrote:

    Either the decision came directly from GL…

    With the best will in the world, I can’t imagine that empty heads are sitting there, it’s not a federal company. Although… 🤔

    When I just opened the Home App, I was asked in the top position on the “live” page whether I liked the Home App, with “yes”/“could be better” to choose from. The “yes” was acknowledged with a happy thank you . And in second place is the note about the shutdown. 😞 And they don’t know what they’re doing.

    Clearly, there is a much-talked-about skills shortage among programmers.

    And also with the editors… mentioning the words “progressive digitalization” at the beginning of the same news email, and then informing them about the shutdown of a main digital function. This is so incredibly stupid, it just doesn’t work. People with a clear polyvalent loss of control must be cared for in intensive care.

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    @swissbird wrote:

    @hed wrote:

    Either the decision came directly from GL…

    With the best will in the world, I can’t imagine that empty heads are sitting there, it’s not a federal company. Although… 🤔

    @swissbird

    I assume that this was approved or even ordered by the Head of Residential Customer and he is a member of the management team.

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