Empty file folders from iPhone

@Macoche

thanks for the contribution

>… My file folders are shown as empty from my iPhone, whereas from my iPad I can access the folder and file tree without problems. For what?…

this discussion may help

myCloud for iOS 9 | Swisscom Community

contribution from @dont_p4nic from ‎11/18/2020 5:23

"…. In September 2016, iOS 9 was officially replaced by iOS 10. Today, according to the manufacturer, you unfortunately need a new smartphone every year 😓

_Currently, iOS 11 is required for the myCloud Mobile app

However, as mentioned by Doremi, you can still access myCloud with your iPad on iOS 9 using a web browser at Secure Cloud Storage in Switzerland | Swisscom… "

this discussion may also help

Solved: Import Photos from iMac, Photo app | Swisscom Community

in particular the contribution of @Doremi 10.07.2020 21:50

“… I learned at the beginning that I discovered the Mac universe the program was called Aperture, iPhoto and now is called Photo that you had to download photos whether from a camera or from an iPhone etc. that they had to be downloaded using the original program called: ”Transfer d’images.app“ and from there effectively all the photos are found in the folder ” Images" what I have always done. In addition, in this solution you could open them using any professional or other programs available on the market without making copies…. "

and also that of @Prelude 07/11/2020 10:37

"… My photos are stored in Apple’s iCloud. But I physically have them in the Photos app on my iMac and on my iPad (I have a * *iPad** with 1 TB of memory) while on my iPhone I only have “view”… "

@cymett Expert myCloud Swisscom can also help 😀