Not a phishing scam: Swisscom surprises customers with loyalty reward

I think it’s a shame that to receive this “surprise” it is recommended to disable NoScript. NoScript is not an ad blocker but an effective security tool that can protect against phishing, for example. The domain swisscom.ch is of course on the exception list, but if that’s not enough to surprise me, I’d rather do without it than deactivate NoScript, because without NoScript the “surprises” on the Internet really start 😉

It’s pretty unfortunate for swisscom to send such an SMS while it’s a current scam…

For me it only worked with the Google Chrome browser, but it worked even without deactivating the ad blocker. Since I’m actually familiar with Firefox, a little patience is also required…

But still; Thanks Swisscom, but it would be helpful to mention the information about the browser.

stay healthy

LG tinu

It’s unclear whether everyone will get this surprise or just some. @MiriamF can you clarify?

@Anonymous Of course the protection can/should be activated again afterwards. If swisscom.ch is already on the exception list, this should actually be enough.

@Knox Spam and phishing are unfortunately phenomena that have been with us for years and will probably continue to be with us. But this shouldn’t stop us from rewarding loyalty.

@mazel Thank you for your addition.

Sorry, a bit off-topic, but I still want to get it out of the way

@ThomasS No, according to other users’ postings, it apparently only works with Chrome and I’m certainly not going to buy one of the worst, privacy-violating browsers (Google Chrome) because of a one-off “donation” of 50 Fr from Swisscom ) install. Google Chrome is the IE6 of the 21st century because web designers are starting to optimize their sites for it, just as they did for IE starting in the mid-90s.

So what have we gained for the “free internet”? Exactly: nothing at all! - On the contrary: with practically every click we only fill Google’s advertising coffers.

I can burn myself. I don’t need any advertising that has nothing behind it.

Now I practiced and played with different devices and the only result was: - an “order” of the voucher is “not possible for technical reasons.” Nothing but a waste of time, annoying, and a bad reference for Swisscom.

@Hontostioff95 Can you tell me exactly how you did it?

The important thing is: Open the page via the link button in the email you received and then use the blue login button at the bottom of the page.

@Hontostioff95 @Dukiotauld96 also received an email yesterday; signed by Mr. Buschor from Swisscom. It was an official email and I was able to redeem the credit mentioned as usual.

My wife received this email - when she couldn’t log in successfully with our Swisscom login, she became suspicious and showed it to me.

I couldn’t believe that you had fallen for this nasty and “deceptively real phishing email” and we immediately changed all passwords for all accounts in our Swisscom customer relationship. I specifically called Swisscom customer service to ask whether they were aware of this phishing email. -No, but I can report it using the support form…

How can Swisscom marketing send out such a totally unsettling email in this day and age when we are bombarded with similar phishing emails, especially from Internet providers???

If you want to give something away, do it!

But without having to first log in via email with the *Swisscom login*.

(*Swisscom login* = all customer data, invoices, emails, passwords, cloud… etc.!!!!)

I thought to myself, this is one of the best phishing emails I’ve seen so far - only the subject was too crude for me -

“A little surprise from us awaits you - free of charge and without obligation.”

Yes, a bad surprise, stupid if you fall for it…

- Mail server nl.swisscom.com (hmmm - nl = newsletter?.com and not.ch?) - OK, if I were a Swisscom IT specialist, I might know that)

The first name and surname are included in the address in the email - which is not difficult for a phisher if, as in our case, this information is included in the email address…

Just because it didn’t give me peace of mind and I didn’t want to believe that we were the only ones affected, I quickly called the Dr. I asked Google and it showed me this post. Aha - when receiving Swisscom emails, always ask Google first whether it could be real…

So thank you for all the excitement, trouble with my wife and wasted time and nerves.

I also received the email. Since it looked like phishing, there was only one sensible action for me: Press-Delete

And I haven’t received anything… even though I’ve been with Swisscom for… dozens of years.

I also deleted the email from Swisscom because I was convinced that it was phishing…

Will I now receive a second email? So I can take a look at the gift? 😎

@gardist

Maybe get in touch using the link below.

[https://www.swisscom.ch/de/privatkunden/hilfe/kontakt-b.html?adobe\_mc\_sdid=SDID%3D35301B9 BF47DDC5A-38496D1CC05C619B%7CMCORGID%3DA174401053C92A7E0A490D4C%40AdobeOrg%7CTS%3D1616762029 ](https://www.swisscom.ch/de/privatkunden/hilfe/kontakt-b.html?adobe_mc_sdid=SDID%3D35301B9B F47DDC5A-38496D1CC05C619B%7CMCORGID%3DA174401053C92A7E0A490D4C%40AdobeOrg%7CTS%3D1616762029)

Hello @gardist

Take a look at your Kundencenter. Certain surprises can only be found there every now and then. E.g. from time to time there is Speed ​​L instead of M for 6 months etc…

Greetings Lorenz

at Lorenz

Thanks for the tip. I check the customer interface regularly. Just did it now too. But at the moment there is nothing to be found. Never mind, I’m very happy with my subscription…