@Jean-Pierre_Feron it works in the other languages ​​too! At least if you click on Francais after setup it is translated.

(It would be nice if there was a Romansh edition; just to represent all the languages ​​of Switzerland. 😉)

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Dominik

@DomiP The one with the profile picture is listed on Know Issues. So it will be fixed then. And yes, that’s right, it doesn’t fit SC’s design line. But perhaps all other apps will also be adapted. I have already taken part in various My Swisscom and other beta tests and the design of My Swisscom was always a little different than all the others. Things were much worse back then with iOS. That didn’t fit at all.

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I’m taking a break for a few hours now and will try again later or tomorrow. Once logged in incorrectly at Microsoft almost always means logged in incorrectly.

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@Cruncher can you “follow” these Know Issues somewhere?

Would still be practical, otherwise there may be some repetitions.

But good to hear that work is already underway on this.

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Dominik

To the Android users where it doesn’t work: Otherwise try using the Visual Studio App Center app. You also have access to the apps there!

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Dominik

Hello everyone

Thank you very much @CamielC for your help. I can offer those for whom it still doesn’t work that I’ll give you a quick call tomorrow. Send me your number via private message and when it suits you best.

I’ll then call you and we’ll solve the problem.

Best regards

adrian

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@AdrianW

Thanks for your suggestion. I’m currently in Tenerife and can only be reached via WhatsApp on my iPhone. But I don’t know how I can make calls with it and install the app at the same time. As far as I know, I’m not making a mistake, I simply can’t end up on the Microsoft Azure page because I’m immediately redirected to the “normal” Microsoft page. I could also make calls via VPN via Home App, but I only have a cell phone… Maybe you can find a way for such difficult undertakings. 😉 There would still be the option of making phone calls with my wife’s iPhone, but I’d rather not do that…😂

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hahaha you take the complexity to the next level! 🤣
Do you have Zoom? We could do screen sharing here. Just start WhatsApp and then we’ll see. Inshalle it works! 😉

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I have another suggestion:

  • Show the locations and opening times with a native map, compare with Snap Map.
  • Design is still a bit incontinent: tiles on the home page have a frame radius and the others in the detailed view of the subscription do not.
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Dominik

First impression good but

A woman’s head in the profile bothers me.

There is also no option to specify/change gender (is it estimated by first name?)

No head (as in Kundencenter) would possibly be better than the wrong one… right?

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If you take into account how many topics, menus and submenus are accessible with this app, a lot of effort has been made to ensure that the user gets to their goal quickly and doesn’t lose track.

However, I’m not a fan of such overloaded apps on a 4.7 inch screen. If I need to query or change something in this area (which is very rarely the case), I prefer to wait until I can access the Kundencenter at home or in the shop with a 27-inch laptop. Because at the moment I can’t think of any use case where I would urgently need to use the app while on the go.

What’s annoying are the cookie declaration pop-ups that keep popping up in this app.

A dark mode would be nice to have as a switchable option.

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I agree with @hed.

Not all information is truly “relevant” when viewed on mobile. An “Expert” mode like in the Internet box might be helpful here, where you can display more information as needed.

  • Another thing I noticed is that I am regularly logged out. I don’t have to enter my phone number and password again, but I do have to tap the login button on StartView first.
  • The thing with the cookie popups is probably the case because the app is based on Angular or another Typescript-based web language. Therefore, Alerts such as “Invoice overdue” or “Iinclusive units used up” would certainly also be useful.
  • A Darkmode would certainly be an extreme nice-to-have. MySwisscom would certainly be one of the first Swiss apps with this functionality.
  • What still bothers me a bit is that the system fonts are not adopted… For example, I’ve already tried fonts like “Google Sans” or “Emirates Bold”, but a generic font can be seen in the app. With MyCloud, this is adapted to the device.
  • In addition, the two menu items on the left and right are in German, but the one in the middle “Products” is in English.
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Dominik