Test user wanted for the new My Swisscom App

AdrianW · Jan 21, 2020

Test user wanted for the new My Swisscom App

Hello dear community

We are currently revising and expanding the My Swisscom App. We are now looking for motivated testers who will put the new functions and designs of the new My Swisscom App through their paces.

We are looking forward to your opinion. We are particularly interested in functional errors, unclear representations and incomprehensible content.

Interested? Then register today. Click here to register.

(Registration open until Tuesday, February 4th, 2020 1 p.m.)

We will activate the first users in the next few days.

You can comment your feedback and ideas right here in response. We look forward to your posts!

Best regards

The My Swisscom App team

Jean-Pierre_Feron · Jan 22, 2020

I reported it on the French forum because it would be desirable to check other languages too!

JoelV · Jan 22, 2020

Hello @Jean-Pierre_Feron

Thank you for your contribution.

The My Swisscom App team has consciously decided to only carry out this test on the German-speaking board, as their further communication will only take place in German.

Of course, you are also allowed to take part if this is not a hurdle. 🙂

Thank you for your involvement in the community!

Best regards
IvanH

Cruncher · Jan 23, 2020

The app is finally being revised. I’m curious. I just registered.

Werner · Jan 23, 2020

As a worse variant of the customer center, it was previously simply unnecessary.

Since you cannot assume that every customer has a mobile phone and therefore the Kundencenter, which can be accessed via WEB, must continue to be the reference, it will probably stay that way.

In my opinion, Swisscom should use these investment funds more sensibly.

ThomasS · Jan 23, 2020

Many thanks to everyone who has already registered. Registration is still possible.

Please note again: It is very important that the questionnaire is completed until the end, as the data will only then be saved and transmitted. Currently, almost half of the surveys have been started but not finally sent, which means that we do not see any information about them.

Herby · Jan 23, 2020

@Werner wrote:

As a worse variant of the customer center, it was previously simply unnecessary.

Since you cannot assume that every customer has a mobile phone and therefore the Kundencenter, which can be accessed via WEB, must continue to be the reference, it will probably stay that way.

In my opinion, Swisscom should use these investment funds more sensibly.

Nope. I can’t find it at all now. There are some things that are easier to do using the app.

I’m excited 😉

POGO 1104 · Jan 23, 2020

@Herby wrote:

@Werner wrote:

As a worse variant of the customer center, it was previously simply unnecessary.

Nope. I can’t find it at all now. There are some things that are easier via the app.

I’m excited 😉

The main thing is that you finally get your hands on the DSL serial number 😉

Herby · Jan 23, 2020

@POGO 1104 wrote:

@Herby wrote:

@Werner wrote:

As a worse variant of the customer center, it was simply unnecessary until now.

Nope. I can’t find it at all now. There are some things that are easier via the app.

I’m excited 😉

The main thing is that you finally get your hands on the DSL serial number 😉

You mean the N…anyway number that isn’t needed anyway because it’s passed on automatically 😉

Werner · Jan 23, 2020

@Herby

You’re making me curious now

If you find out about the possible advantages of the app, please post here.

POGO 1104 · Jan 23, 2020

@Herby wrote:

@POGO 1104 wrote:

@Herby wrote:😉

The main thing is that you finally get your hands on the DSL serial number 😉

You mean the N…anyway number that isn’t needed anyway because it’s passed on automatically 😉

Nope, I don’t mean the NSN

Cruncher · Jan 27, 2020

@AdrianW Is there a date for the beta yet?

LLothauneuck23 · Jan 30, 2020

Active youth

shoes

DomiP · Jan 30, 2020

@Lothauneuck23 wrote:

Activation

scod

@Lothauneuck23 what does that mean? Activation code? 🙈

user109 · Jan 30, 2020

So I signed up and am excited to see what the new app will bring.

AdrianW · Jan 31, 2020

Hello everyone,

The installation instructions for the test version have just been sent out. Starting today you can test, give feedback, bash and praise. We’re excited to hear what you say. 😎

The final version will be available in the app stores from spring.

Dear Greetings from the My Swisscom App team

@Thommy @Stephan_76 @acaillet @Luckypuck @fdm82 @Jean-Pierre_Feron @Chips @fubs83 @h0stprocess @Albatros2@“x”#206266 @moal @muusCOM @Anonymous @AlfonsoO @DomiP @Doc @Challuvit27@“x”#232228

Luckypuck · Jan 31, 2020

All that’s missing is the “invitation email” for the Microsoft App Center, then the app is installed and tested.

moal · Jan 31, 2020

just wanted to install the beta.

But in the app it says that there is no suitable app for my device

xiaomi mi9

Luckypuck · Jan 31, 2020

@moal wrote:

just wanted to install the beta.

but in the app it says that there is no suitable app for my device

xiaomi mi9

The same with an iPhone Max.

hed · Jan 31, 2020

I get the error message in AppCenter:

“No releases for this app. You’ll receive an email once this app is released”

Device is an iPhone 8.