Ton-Einstellungen auf blue TV: die besten Tipps

Audio settings on blue TV: useful tips

The boom of an exploding car, loud screams during a fight in Game of Thrones: with optimal sound quality, blue TV or Netflix content can be twice as exciting. Is stereo or surround sound better for this? Follow these tips to customise your audio settings.

Optimal sound quality builds the tension and thrill: pairing the TV remote control with your blue TV ensures the best sound settings and is more user friendly, as you only need one remote control.

Would you like to change your audio settings? The easiest way is to press the Option button on the blue TV remote control while watching live TV and select Audio. Or you can press the Home button, go into the settings (cogwheel) and select Audio/Sound under Video and Audio (or General Settings in the older TV-Box from Swisscom).

Playing sound through the TV

If the sound is played through your TV and your TV supports Dolby Audio, we recommend choosing the Surround Sound setting, as this will give you the best audio experience.

Once Surround Sound is activated, you will only be able to change the volume on the TV and no longer via the TV-Box from Swisscom. However, if you connect the blue TV remote control to your TV in the settings, you can use it to control your TV and the volume. You’re then connected.

Setting the sound for an audio system

If you have a home cinema or soundbar, tick the Surround Sound option in the settings. The Box will then transmit an unaltered, high quality audio signal to the external system. However, your TV or sound system may not support Surround Sound. In this case, change the setting to Stereo or Stereo TruVolume.

How does Stereo TruVolume work?

You can use Stereo TruVolume as an alternative to Stereo. This regulates volume differences between programmes and commercials or live TV and radio. However, you can only use Stereo TruVolume with the Swisscom Box and Swisscom Box 21. The option is offered on the TV-Box (UHD), but does not function on account of an older Android operating system.

Connecting an audio system

If your sound system has HDMI ports, you can connect them to the TV-Box from Swisscom and blue TV.

A sound system without HDMI inputs can be connected to the TV-Box from Swisscom using a mini TOSLINK cable. Simply connect the cable to the blue TV audio port. Or use the optical output on the TV set if available. The audio system is therefore not only compatible with blue TV, but also with other sources, such as DVD players or games consoles. Then, as described above, select Surround Sound instead of Stereo in the Settings.

Do you have an analogue hi-fi system? This can be connected to the TV-Box using a 3.5 mm jack to RCA adapter cable. This audio adapter cable only supports stereo quality. We recommend using the analogue audio port for listening to the radio only as there can be image and sound delays when watching TV.

To use the Swisscom Box to listen to the radio over a smart speaker (SONOS for example), the smart speaker will need an HDMI, mini TOSLINK or analogue input. Unfortunately, smart speakers rarely come with these inputs and therefore cannot be connected to the Swisscom Box.

If you wish to listen to the radio with a smart speaker, we recommend using the radio service offered by your smart speaker provider.

Do you have any other tips on improving the blue TV sound or questions? We look forward to your comments.

Show original language (German)
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Good post, like it.

I particularly like the announcement that the long-known bug with Stereo TruVolume on the UHD box will be fixed - if that really works: 3 thumbs up!

For a possible TOSLINK connection to an audio system, I would also recommend not using the Anschluss or TV-Box, if possible, but directly the optical output of the TV set.

It then works not only for Swisscom TV, but also for all players and apps on the TV.

Show original language (German)

Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom

Hello @Werner

Thank you for your valuable contribution. I have added your input regarding connecting TOSLINK to the TV in the article and added you as a “contributor”. 😊

Kind regards, Miriam

Show original language (German)
3 months later
2 months later

Hello @Werner

Unfortunately I have to disappoint you now. As I learned from product management, TruVolume will never be available on Swisscom Box (UHD).

This is because there is a problem with the Android version N used and this cannot be fixed by a TV software version.

I have corrected this in the article above. However, the new Swisscom Box has TruVolume.

Kind regards, MiriamF

Show original language (German)

Unfortunately, volume control via HDMI is not supported, and since the remote control cannot be connected to my AV receiver Sony STR-DA3600ES, I can only use the surround sound to a limited extent, as in this setting the volume can be controlled via the remote control of the Swisscom Box (IP2000 ) cannot be regulated.

An expansion of the EOS4 to include volume control via HDMI would be welcome. The AppleTV can do this, for example.

Show original language (German)
6 months later

How can I deactivate audio playback from the latest model TV box?

if you turn it off because I set a shutdown timer, the audio continues to be played by the box.
which is unpleasant for those who have a box in their bedroom.

Show original language (Italian)
9 days later
4 months later

@Risi and @Hippman

thanks for the contributions

With an audio system it is best to use it

- an optical connection of [Swisscom TV 2.0 mini TOSLINK cable 3 m](https://www.swisscom.ch/de/privatkunden/produkte/tv/details.html/swisscom-tv-2-0-mini-toslink-cable -3m-10178853?contractDuration=24&payOption=ONE_TIME#tab%5Bselected%5D=0) between the TV-Box and the receiver

- an HDMI cable (latest generation) between the TV-Box and the television

- set the sound output to the receiver

- set the volume on the receiver to 50%

- only use the Swisscom remote control to adjust the volume of the sound heard

- with Swisscom Box (IP2000) EOS 5.1 must be available with software version 6.1xx.x

- to get the updated software versions, perform a REBOOT / RESET of the various devices: TV-Box and possibly a connection kit

Show original language (German)
a year later

Hello @Greifloppil47, thank you for your contribution.

In your file, I can see that support was given to you in January. It is indicated that if the situation does not improve, a ticket must be opened in order to carry out further analysis.
I invite you to contact the competent department in order to receive the assistance necessary for your request: https://bit.ly/38K0zLn.

Best Posts

Show original language (French)
a year later

@Stiotuple50

>… I would like to know if I can connect my AirPods to the TV and still have sound through the speakers? For the rest of the family. THANKS…

it seems that NO according to this discussion in the Community in German

AirPods seem intended for individual use without sharing sound

Sonos Sub Mini Sinnvoll? | Swisscom Community

… AirPods are of course especially suitable for individual spectators…

… but if you want to watch a film together, integration has its limits…

… For individual use… if you also use AirPods…

here are some other extracts translated by DeepL

Before, I systematically played the television sound through the hi-fi system, but since the increased use of AirPods, I really only do it exceptionally. This saves electricity, protects neighbors and operates 24 hours a day. The most respectful solution for the neighborhood and the WAF is certainly to combine the latest generation Apple AirPods with an Apple TV Box.

The sound is great and the integration with the ATV also works seamlessly:
- Open the case, put the plugs in the ears and the sound goes immediately and automatically from the TV to the headphones.
- remove a plug from the ear and the TV pauses, put the plug back in the ear and the program continues in the same place.
- Put the cap back in the case and the sound automatically returns to the television.
Of course, an Apple TV box has other strong points, but one of the most overlooked in my opinion is the great integration with AirPods.

You’re right, but if you want to watch a film together, integration has its limits.
For two AirPods (two people), you need an Apple TV 4K, the HD version only allows one AirPod (one person).

You’re right, AirPods are of course mainly suitable for individual viewers and they really work quite brilliantly. Using two pairs of AirPods on the ATV 4K does indeed work, but this is of course a sensible use case if one already owns the AirPods, because otherwise , this is a new investment for television sound alone… A particular question is whether we want to use the special “spatial sound” of the latest generation AirPods to watch TV. television or not. At first I found it rather strange that it gives the illusion that the sound is not coming from the headphones at all, but always from the TV source, but in the meantime I find the ambient sound better than the “normal” sound " headphones.

the complete integration of the Apple AirPods wireless headphones with the Apple TV Box is simply brilliant (e.g. the TV program also stops when you remove an AirPod from the ear and resumes when put back in the ear)

For individual use, the additional streaming on the big screen is actually superfluous, because the iPad is really a great TV and if you additionally use AirPods, the sound is also exceptional, but if you want to be several people, conventional television is of course more suitable.

Show original language (French)
a month later
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