Fiber optic Anschluss problem

  • Good day

    Unfortunately, I have my fiber optic socket in the fuse box, but there are also 4 Ethernet ports there which in theory should at least go from the fuse box into the apartment. In the apartment I have 2 boxes with 2 slots each. These are all numbered 1-4, also in the fuse box 1-4. So I understand that I can connect the modem in the fuse box (with fiber optic + Ethernet) and then go from the socket in the apartment to my PC. Unfortunately, I can’t get a connection to the PC, the cable isn’t even recognized when I go from the socket to the computer. Can someone tell me how exactly I have to connect it? Am I making a mistake?

    PS: I have already contacted Swisscom and a technician is coming on Tuesday. However, I would rather solve it on my own instead of waiting^^ The WiFi on the modem etc works wonderfully, even with the Swisscom TV Box. Just not wired.

    Thanks in advance!

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    • @PowerMac

      In this case, I’m relying on the information from the Tread creator because you can only see white/brown and white/blue in the photo, so normally a 100 Mbit/s. What you can’t see is how the socket is connected under the thick cable.

      I once had almost the same situation where there was only a 100 Mbit/s network and the landlord didn’t want to take part in the renovation, so we installed the 8-way switch between the Internet box and the LAN socket distributor at the bottom of the closet and that was it Then it works without having to change anything on the PC, it’s just now a 100 Mbit/s network.

    Normally it should work if you connect the LAN ports on the router to these 4 ports.

    Which router do you have now?

    https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router.html

    If you attach the notebook directly to the router, does everything work?

    If it were possible, you could put a photo of your connections here.

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    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    Thanks in advance for the quick answer.

    I have the Internet Box standard. Unfortunately I don’t have a notebook to test this. I tried connecting it directly to the computer with the 10 meter cable, which also worked. When I tried again later (directly from the modem to the computer) it no longer worked.

    Question: How exactly do I have to connect the modem in the fuse box? Fiber optic is clear, then I also have 4 Ethernet ports and 1 Anschluss labeled Internet on the modem. And then, as I said, 4 Ethernet ports also in the fuse box.

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    As I understand it, only four wires (blue/white and brown/white) go to these sockets at the bottom of the cabinet, then that would only be a 100 Mbit/s network instead of a 1Gbit/s network?

    Have you even tried connecting a LAN cable from the Internet box to socket 1 and then only using this Anschluss 01/PC in the living room?

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    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    I just looked again and I also see a green-yellow and a red-and-white wire there. I was actually assured that 1gbit/s should work here.

    I think one is orange + white and I also see one that is completely green

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    @Lindi91 wrote:

    I just looked again and I also see a green-yellow and a red-and-white wire there. I was actually assured that 1gbit/s should work here.

    I think one is orange + white and I can also see a completely green one


    For a 1 Gbit/s network, 8 wires would have to be connected, but you can’t clearly see in the photo whether this is the case with the thick cable at the back of the socket.

    http://www.gepanet.com/categorie_5_verkabelung.htm

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    Thanks, I’ve now checked because it’s a bit tedious to photograph it. There are definitely exactly these 8 wires, so that should be 100% correct. What next 😛?

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    @Lindi91 wrote:

    Thanks, I’ve now checked because it’s a bit tedious to photograph it. There are definitely exactly these 8 wires, so that should be 100% correct. What next 😛?


    If eight wires are actually connected correctly to socket 1, then there could only be a problem with your LAN connection cable. What kind of LAN cables are those?

    N.B. Are you 100% sure that the numbers on the bottom match the socket numbers on the top?

    I would just connect a LAN cable from the Internet box to socket 1 and then check the individual sockets above.

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    Maybe I also connected the LAN cable to the wrong places on the modem. Do I have to connect it to one of the 4 Ethernet labels on the modem and then to connection 1 in the box or to the Internet slot on the modem and then to Anschluss 1?

    I only have 1 thin LAN cable supplied that is 10 meters long and a 5 meter long LAN cable that was supplied with the TV, but this should be the same. Since I use the TV-Box via WiFi, I theoretically have this cable left over. Otherwise, I still have normal LAN cables (not the flat ones) from the old apartment. Do these actually work?

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    @Lindi91 wrote:

    Maybe I also connected the LAN cable to the wrong places on the modem. Do I have to connect it to one of the 4 Ethernet labels on the modem and then to connection 1 in the box or to the Internet slot on the modem and then to Anschluss 1?

    I only have 1 thin LAN cable supplied which is 10 meters long and a 5 meter long LAN cable which was supplied with the TV, but this should be the same. Since I use the TV-Box via WiFi, I theoretically have this cable left over. Otherwise, I still have normal LAN cables (not the flat ones) from the old apartment. Do these actually work?


    If you have round 8-pin LAN cables, they would work normally, it says CAT 5 etc.

    With the Internet box, it doesn’t matter which of the yellow LAN ports is used, what is important is that the slot in the cupboard is connected to the correct slot at the top of the apartment.

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    All clear, maybe the cable is actually defective due to a slight bend in the box, I can’t explain it much else. Could you tell me briefly how exactly I have to connect the modem to the 4 ports above? I can’t seem to find any proper instructions for this. Thanks in advance

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    @Lindi91 wrote:
    All clear, maybe the cable is actually defective due to a slight bend in the box, I can’t explain it much else. Could you tell me briefly how exactly I have to connect the modem to the 4 ports above? I can’t seem to find any proper instructions for this. Thanks in advance


    Normally you can’t do much wrong, in the picture below I have indicated a yellow line, this is where the LAN connection cable comes in, which is then plugged into slot 1 in the cupboard and the PC would then have to be connected to the corresponding PC slot at the top of the apartment via a LAN cable be connected and then it should work normally.

    It is important that the LAN socket at the top of the apartment matches the bottom of the cupboard.

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    Firstly: the router does not belong in a metal box. This is an absolute aberration.

    Secondly: the competent electricians, whose operations are organized in the VSEI, have good offers to convert it quickly. The router usually belongs centrally in the house, usually in the living room 🙂

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    @Lindi91 wrote:

    Thanks, I’ve now checked because it’s a bit tedious to photograph it. There are definitely exactly these 8 wires, so that should be 100% correct. What next 😛?


    In the photo there are 4 RJ45 ports and 2 LAN cables. 99.99% of the time this is one of those multimedia installations where 4 wires are connected per Anschluss.

    The only clean solution here is to connect all 8 wires of the cable on both sides to just one RJ45-Anschluss yourself or through an electrician.

    As a temporary solution, you could also try manually setting the PC’s driver settings to 100Mbit/s full duplex:

    netzwerkfahrer.png

    Success is not guaranteed, but it’s worth a try.

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    Have you tried turning it off and on again?

    @PowerMac

    In this case, I’m relying on the information from the Tread creator because you can only see white/brown and white/blue in the photo, so normally a 100 Mbit/s. What you can’t see is how the socket is connected under the thick cable.

    I once had almost the same situation where there was only a 100 Mbit/s network and the landlord didn’t want to take part in the renovation, so we installed the 8-way switch between the Internet box and the LAN socket distributor at the bottom of the closet and that was it Then it works without having to change anything on the PC, it’s just now a 100 Mbit/s network.

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    Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

    Thanks for the information, unfortunately that didn’t help. I also see in the settings, I have a Killer 2200 Gigabit Ethernet controller on a PC, I have the same options as you in the picture, but I’m missing 1Gbit/s full duplex, maybe my PC doesn’t support this, could that be?

    You were right about the wires, there are actually 8 wires, but distributed over 2 RJ45 connectors!

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    @Lindi91 it’s best to have it measured with a measuring device. Pin assignment: Socket data (PC): 1,2,3,6 Telephony: 4,5,7,8 on the connection socket ([See here](http://www.heise.de/ct/hotline/telefon-an -the-LAN-socket-320620.html)). The rack is fully occupied??? Can’t tell exactly. In order to have a sensible installation, pull a second Cat 6 Ethernet cable to each of the sockets and rack.

    You still have free ports for the R+M modules. If you want to do it yourself, I can get you the materials.

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    I would unsubscribe from the Swisscom technician.

    The installation is fine. If he determines this, he would have to charge you the stake. I hope he does this too.

    The IT and telephone installation is also split over a cable.

    If you can do this, it has the disadvantage that only Fast Ethernet is available. The advantage is that a telephone Anschluss would also be possible directly in every room. There are also variants where, in such a case, a fully occupied UKV line is simply pulled. This is an entrepreneurial option that I prefer.

    Anyway, that’s the market! This is also a recognized rule of technology in 2016, published by the umbrella associations VSEI and electrosuisse with the collaboration of Swisscom and Swisscable Lobby.

    But what is the saddest thing is the new Swisscom routers themselves. These cannot negotiate the 4 wire connections (lol).

    99.9% of all switches on the market can do this. This is also a market reality, even if others probably see it differently. That’s a FACT!

    When it came to the hardware design of the Internet boxes, they probably used the cheapest Giga NIC they could find. You may also have chosen the slightly more expensive one because it is installed less often but has fewer functions, assuming that more expensive is a good thing. You can twist and turn it however you want. Only de facto Habashes could have made this decision. No idea about the market…

    Contact your trusted electrician.

    Variants are:

    • Fiber extension if desired. Material directly from the wholesaler.
    • Replace the link or the connections with full occupancy
    • Intermediate a simple switch. E.g. Netgear GS105E
    • Combination of several variants
    • and many more, thanks to multimedia distributors everything is possible. Even the handling of Bschisscom’s dirty material!
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    Thanks again to all the answers, I have now replaced the cable. Apparently it was defective, but as you described, the internet is limited to 100 mbit because the cable is split. 4 wires are on Anschluss 1 and another 4 wires on Anschluss 2. Can I change this myself without worrying? In other words, transfer/connect the 4 wires from slot 2 to slot 1 or should I organize an electrician to do this? I have now canceled the appointment for the technician.

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