Good afternoon, your Mr. Kieser helped me very quickly and competently with the telephone problem. He is an expert in his field. I’m glad that Swisscom has good people. Thank you very much. Erhard Meyer

Good evening, your Mr. Kieser helped me solve my problem quickly and competently. I am grateful that Swisscom employs such good people. Thank you very much.

In case of disruptions - and we’ve had these a lot lately - the people on number are 0800800800

very helpful, friendly and patient. But the one sent to us yesterday was absolutely top class

Technician Petra Roth. She took on our problem in a very friendly and competent manner and didn’t let up until our internet and thus also the landline telephone connection and TV were working properly again.

The iPhone purchased in January 2017 is completely unusable, which was discovered in your customer service center. Service was friendly and competent. I was given a replacement iPhone until the new device was ready. I expect that I will be helped with the installation of the new device or that certain apps will be loaded again.

You don’t need to install anything, nor do you need any instructions or help.

If you regularly back up your iPhone via iTunes, in the event of a defect or device change, you can simply upload it to the new device and you will have a “clone” of the old device in just a few minutes.

Your technician was here yesterday and checked the connections and replaced materials. He got here quickly, was very nice and got the job done quickly. Kind regards F. Casmiro

Good day

Thank you very much for your prompt response by sending the

Service technician Mr. Hermann Bolliger!

He is extremely competent and he was able to give me access to Swisscom,

produce shortly.

It was very easy for me to switch to Swisscom because UPC Cablecom

blocked for 6 weeks.

They made me believe that I would have the bills for two months

not paid, but I was able to prove with receipts that these invoices were paid!

They couldn’t even find my payment receipt…

A very satisfied new customer greets you warmly

Dr. Walter Honegger

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Swisscom

The advice from Ms. Spiess was very good. We got a longer return time from 3 to seven days and it’s even cheaper (from 109.00 to 100.00 francs per month).

The trigger was an advertising letter that said we now had larger capacities, which is not the case for us.

Thank you again and kind regards

Pfiffner Arnold

I am a Swisscom customer again and very satisfied with the offer.

I was previously with Cablecom for 4 years and have had nothing but bad experiences with this company since March 2017.

I had paid all the bills, but the BUHA of this company wanted me to believe that they had not received any money from me. I was able to prove with Bamk receipts that everything was paid for.

A little later they blocked everything for me, we couldn’t even make a phone call, but after I registered with them, their company assigned me a new phone number, the TV reception and the Internet worked fully again. A great achievement from Swisscom.

Hermann Bolliger was a very competent person who helped me very, very well

Many thanks to your company!

Dr. Walter Honegger

Thank you absolutely, thank you!

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It’s funny that you give an address that doesn’t work. Too bad, so no comment.

Everything OK! was an idle Please check your values

Greetings Fritz

I was in the Swisscomshop 5610 Wohlen and received competent advice from a friendly lady.

Thank you very much!

Swisscomshop Altstätten SG is supper

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Despite fiber optics, I have more and more failures when watching TV… no connection… it takes a quarter of an hour for everything to be switched on again. I don’t know where I can deposit this defect.

Erhard Meyer 044 361 9139

0800800800 is certainly a good option.