WiFi IP camera and router (swisscom) motorola netopia 3347-02

Hello everyone,

I have just purchased a D-Link brand wireless IP camera, model DCS-932L

Installation is done using a wizard which is supposed to configure both the camera and the router.

This is done using the network cable supplied with the camera.

Everything goes well until the moment to remove the network cable so that the camera connects to the router via wifi.

Indeed, the router does not see the camera. I have proof that it does not appear in the list of hardware connected to the router.

Who could explain to me how to configure the router, motorola netopia 3347-02, provided by Swisscom so that I can finally make it work via wifi?

Thank you in advance for your help.

Kind regards. Mythrill

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Hello Mythrill

The wifi router does not need any special configuration to operate your IP camera over wifi.

Just put the wifi code.

Now if you want to send your camera to the internet, you must open the ports on your modem which are those of your IP camera.

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Good evening FranK,

Thank you for your interest and for your response.

Indeed, I have to open the ports of the router for the webcam, and that’s where the downside hurts because the configuration program was supposed to take care of everything but obviously it messed up somewhere because it doesn’t work. not.

So I think I’ll have to do this manually, but my knowledge in this area is not sufficient, hence my call for help on this forum…

A procedure to follow to achieve my goals would be most useful to me…

Thanks again FranK.

Mythrill

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Hello Crigou,

No, it doesn’t seem to me because everything is done through the wizard.

In my mind, the procedure should, (should have), been very simple: I configure the webcam connected to the router by the RJ45 cable with the assistant and when I remove the cable it is the wifi part of the webcam which takes over to make the connection between webcam and router. Like with my Android phone which connects to the router to be able to access the internet (and which is present in the list of equipment connected to the router).

But no. Moreover, when, following the instructions of the webcam installation wizard, I remove the cable, the webcam indicator instantly turns red, signifying a connection problem between the webcam and the router.

As long as the cable connects the webcam to the router, it is accessible at the address 192.168.1.35 (address assigned by the return I suppose). I remove the cable and zap, no more webcam visible to the router…

Are these details likely to shed some light on your concerns?

And as for FranK, thank you for your help.

Mythrill

PS: @all: as soon as I have a little more time, and if it is likely to help you, I am attaching some images of the different stages of the installation procedure, if that helps…

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Hello,

I have the exact same camera. What you need to do, check on your router if you have a WPS button.

Normally this button is found on the Centro Grande, the button which signals wifi.

While remaining, press it for 10 seconds and also on the D-Link 932L Camera, which creates a WiFi connection between the two without having to enter a WIFI code.

I had a little trouble at first, but the connection was made without any problem and it worked fine.

In summary, find the WPS button on your router (if question 0800 800 800), hold it for 10 seconds and then release it, also press the button on your camera for 10 seconds while connected to the ethernet cable. Once the green light is given, unplug the ethernet cable and the connection should be done without further ado.

I remain available

Good afternoon.

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your cable and wifi connection do not give the same IP address!!!

local network card and wireless network card are not the same.

Connect your cam via rj45 and when you access your 192.168.1.XX do you access the camera interface?

can you set the IP address of your camera in the wifi settings (try to set an address outside dhcp ex: 192.168.1.100). Copy and paste the wpa key from the rooter to the camera to avoid mistakes and starting again and open your ports according to the IP address.

test and keep us posted:smileytongue:

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Good evening Hobbit (we’re sticking with the theme, it’s cool),

In my first post I believe, I admitted my incompetence in configuring the router, so when you write me terms like DHCP, I admit losing… 😞

Yes, by typing 192.168.1.35 I open a page in my browser which allows me to access the camera settings. But after that, what to do… Mystery and gumball!!!

So, and I quote you: fix an address outside dhcp… I think I’m going to return to Middle-earth… 🙂

I will continue my tests and other tinkering and I promise, I will keep you all informed of my progress towards the mountain of destiny…

See you in the next episode…

And thank you for your support… 🙂

Mythrill

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Dans ce mode d’emploi (en anglais) de la caméra, en page 13:

http://files.dlink.com.au/Products/DCS-932L/Manuals/DCS-932L_A1_Manual_v1.00.pdf

on trouve la procédure manuelle suivante:

To create a WPS connection:

Step 1

Press and hold the WPS button for three seconds. The blue WPS status LED above the button

will blink.

Step 2

Press the WPS button on your router within 60 seconds. The WPS button is usually on the

front or side of your router. On some routers, you may need to log in to the web interface

and click on an on-screen button to activate the WPS feature. If you are not sure where the

WPS button is on your router, please refer to your router’s User Manual.

The DCS-932L will automatically create a secure wireless connection to your router. While

connecting, the green LED will flash and your camera will reboot.

This post is in English

@All:

Newbie’s thoughts: maybe the solution would be to accept that this webcam is not compatible with my router, or vice versa?

In this case:

1: Which WiFi IP webcam to choose?

2: Would it make sense to ask Swisscom for a replacement of my current but old router for the new hardware offered to new Swisscom customers?

Pfff, so many metaphysical questions… 😉

Mythrill.

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Good evening,

To operate the camera via WiFi you must connect it via Ethernet to your network then access its configuration menu.

You must then go to the “Wireless setup” section and set the following parameters:

Wireless settings: Enable

Connection mode: Infrastructure

Normally by clicking on “Site survey” you will be able to select your Wifi network, then simply select “WPA-PSK / WPA2-PSK” and enter the wifi key of your router and finally save the settings.

[DCS-932L Manual FR](ftp://ftp.dlink.fr/DCS/DCS-932L/Manuel/DCS-932L_A1_Manual_v1.00-FR.pdf “DCS-932L Manual FR”) (Page 32)

I don’t have this camera so it’s difficult to guide you step by step.

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Good evening Fabien,

All these steps have already been done and nothing works… 😞

In the end, if so, the wifi part may be defective…

I’m waiting for news from swisscom technical support and at worst, if nothing works, return to the store for exchange or refund…

Thanks for the little help anyway.

Kind regards, Mythrill.

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Indeed, we can assume that the wifi part is defective; camera side or router side? Is there another device linked by wifi to the router? Would it be possible to try the camera with a completely different wifi? (neighbor, public wifi, Swisscom store, internet café, etc.)

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9 days later

Hello everyone,

I’ll come back to you to give you the latest news regarding my problem…

Due to lack of time and patience, I decided that I was not going to waste, and make you waste, any more time on this.

So I finally took the camera back to the store and got my few coins back.

So a big thank you to all of you, and especially to Hobbit, for your help and suggestions.

If I subsequently had to buy a WiFi IP webcam, I would tell you which one ultimately worked with my “old generation” router.

Kind regards and thank you again.

Mythrill

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