If you are a tenant then there is no way around the owner, unfortunately I know that too and if the landlord still stands in the way then you have a problem, like mine.
You can see what it looks like at the link.
https://www.swisscom.ch/de/privatkunden/checker.html
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
Hello @ottosykora
If the BEP from Swisscom is in the basement, the fiber optic up to the Oto socket should be created by Swisscom.
Swisscom also commissions the company that will pull the fiber optic cable there for you.
The only thing that could be added is if you also require a network socket or something else.
Simply request a technology change from your provider and things will get rolling.
Greetings Lorenz
It may also depend on whether the fiber optic network was built in cooperation and whether certain cost allocations were determined there. In addition, it may be that an offer was made to develop the apartments free of charge when the building was developed and this was rejected by the owner (for whatever reason). Then a subsequent expansion will no longer be in vain because it is your own fault.
@POGO 1104 wrote:
Funny in this case that Swisscom terminates/switches off the copper line without an alternative available (at least not a fully installed OTO) - I’ve never heard of that before……
Indeed. In our city, the fiber optic network has been built for 10+ years and we still regularly see customers on copper.
Over the years they have probably received letters offering them a change, but I have never heard of anything being forced.
But who knows, maybe this is the case in areas where there are really only very few copper left. Or are you putting pressure on the tenant to put pressure on the stubborn owner?
A problem arises when there is already fiber optics from another provider in a tenant’s house and Swisscom was unable to install fiber optics during this installation time because of the ongoing process and now the landlord refuses to give the OK and simply refers to the existing provider.
As a tenant you are practically left with almost no support to do anything about it, so many people can say go to an arbitration court etc. Most of the time you will then attract negative attention as a tenant and may have to expect disadvantages.
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
@ottosykora
Please read the letters you receive carefully. Here are a few points:
How many tenants are there at this house number? According to the database, it should have fiberglass cans built on floors 0 to 3. Are you sure there isn’t one, e.g. behind the sofa or cupboard?
If there really isn’t one, then you have to contact the administration/landlord and tell them that the construction hasn’t been finished and that you have now received a letter from Swisscom. The construction partner is IWB, which expanded the house. It happens that the tenant is not there at the time when construction is taking place and therefore an apartment was not built. But that should then be remedied. However, this is not in the hands of Swisscom, but lies with its cooperation partner IWB. The expansion is free of charge for you (it says so in the email). If a Swisscom agent said otherwise, then he was not trained enough or has far too little experience with fiber optic expansion.
So just talk to the administration/rental and they should make sure that you get the can. Once built, you can call Swisscom, give the number of the socket and then you will receive a new internet router free of charge, which you can then use on the fiber optic connection. Until you make the switch, the copper will not be switched off.
Good luck!
Roger G.
Swisscom (Schweiz) AG, Product Manager Wireline Access
Well, all I really need is a telephone line and some internet.
I booked basic services after dial-in modems were abolished at the time.
If someone changed it to something else then I don’t know why.
I don’t actually need anything other than what’s installed now. Only if Swisscom now thinks it will simply be switched off then it is a termination, because if there is no service, i.e. the line is dead, the contract no longer exists.
Network operator IWB sees no possibility of doing anything itself and thinks that otherwise a private electrical company would have to do it.
The letter from Swisscom says:
…The changeover is of course free of charge…
…Switch to fiber optic now for free…
I got an offer from the network operator (IWB) for 1375, - but the installation has to be carried out by another electrical company, so there is no exact offer yet, just an estimate 1000-1500, -
Actually, something like this shouldn’t cost anything:
[https://www.bakom.admin.ch/bakom/de/home/telekommunikation/grundbedarf-im-fernmeldebereich.html](https://www.bakom.admin.ch/bakom/de/home/telekommunikation/ basic supply-in-the-telecommunications-area.html)
It’s not my fault if the well-functioning infrastructure is simply shut down like that.
Have you already spoken to the landlord/management as @Roger G recommended?
So just talk to the administration/rental and they should make sure that you get the can
If you contact IWB directly, it is clear that the Monets want…
LG
r00t
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You can’t stop progress, analog is over and digital is now and in the future.
There are still subscriptions with low internet speed and a phone.
Take a look and see who else is offering it cheaper.
E.g. such a provider https://www.wingo.ch/de/internet
N.b. If you’re just talking about a bit of internet and telephone, don’t you have a TV?
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
There’s no need to talk to the landlord/owner, it’s none of their business. I installed the telephone line with an electrician about 47 years ago and it’s been running ever since. I only occasionally got a new modem, then later a router, the last router about 6 months ago.
Actually I don’t need any speed, I have a maximum of 7Mbit down and actually need a maximum of 1Mbit
And no, I don’t have a TV and don’t plan on using one. When I changed the router, there was also a TV box in the package, which I returned to the Swisscom shop.
And yes, of course I had to contact the network operator (IWB), they also recommended this to me. However, they are not in a position to do anything here this year and say I have to hire an electrical company.
And cheaper? Now according to OFCOM, the concessionaire for basic services is Swisscom and is therefore responsible.
@ottosykora Long story short.
Call Swisscom as your provider and say that you accept the offer stated in the letter. Then the wheels start turning and the whole discussion here is superfluous.
And basic services: There are special tariffs for telephony and internet in basic services. This does not have to be delivered to you via a copper cable, but can also be delivered via mobile phone. Swisscom then decides. But that is another topic.
Swisscom will shut down the old, expensive copper network everywhere, piece by piece. And that’s a good thing.
#Discussion ended 😉
