I’m guessing that nobody at Swisscom or BMW is really “moving” there. 😡

 siehe Screenshot

I have already received a similar answer from BMW. They probably don’t really put pressure on Swisscom 🙄

They pass the hot potato to each other…

I’ve had the same problem since January! It doesn’t work and no one is responsible. On my second BMW I no longer chose the accessories… For what they pay 400 Stutz… if they can’t get it to work

In the spring it was called autumn, or 4th quarter, now it is called the end of the year, at the end of the year it will be called the 2nd quarter of 2024, etc.

When I asked BMW and Swisscom in May, they said I was the only one with this problem. When I read the entries in the forum, it seems like a lot of customers are affected…

I wonder whether we can put more pressure together, either at Swisscom or at BMW.

Who have you already had contact with about this?

Swisscom communicated the following on November 9, 2022: For Geschäftskunden with a NATEL® go and MultiDevice subscription, use of the BMW Personal eSIM function will not be available until 2024 at the earliest.

Can you post the link of the communication?

Thank you very much

Clear. The relevant information can be seen above the linked YouTube video.

Swisscom and BMW connect private transport

Hello @Vonteuvak10

Thank you for your valuable advice. I can assure you that we have taken note of your contribution and have forwarded the feedback regarding the different levels of knowledge internally.

I wish you a successful day.

I tried it again: Unfortunately, this service is not yet available to you. We are working on implementing it.

I’ve been waiting for the service for almost a year now, where I shelled out CHF 500 for accessories.

For all other “Apple” devices… the e-Sim is activated within 30 seconds. I don’t understand the problem. It must be possible to make something like this work…

Why does this discussion appear as “resolved” in the overview?

Nothing has been solved yet!!!

A few days ago I received instructions from BMW support on how to activate the eSIM. Unfortunately that doesn’t work either and you still get the great Swisscom notice.😡

• Did you also receive the instructions from BMW support?
• Does this work for you?

Does your BMW not have built-in connectivity? It should actually be, because the obligatory emergency call function alone makes this a necessity. At Tesla, connectivity is included and for 11.- Fr./month. even in a “premium” version. I’ve never had any problems so far, not even in other EU countries.

Can you post the instructions?

So at the moment it still doesn’t seem to be working. Swisscom Business and fresh eSim activated. Message in the cockpit: “Unfortunately the service is not yet available…”

Dear Swisscom admins: Please forward this and look for a solution. That can’t be true. According to my BMW dealer, a number of customers are affected. When can implementation be expected?

It has not been working for 12 months, this accessory can be spared. I no longer ordered the accessories for my 2 BMW.