latest information…
Q 4 / 2023 😞

Where does this information come from?

Swisscom direct…Geschäftskunden hotline

It’s getting more and more annoying, it’s promised…paid for (BMW) and it doesn’t work….

Still not working…

I’m guessing that nobody at Swisscom or BMW is really “moving” there. 😡

 siehe Screenshot

I have already received a similar answer from BMW. They probably don’t really put pressure on Swisscom 🙄

They pass the hot potato to each other…

I’ve had the same problem since January! It doesn’t work and no one is responsible. On my second BMW I no longer chose the accessories… For what they pay 400 Stutz… if they can’t get it to work

When I asked BMW and Swisscom in May, they said I was the only one with this problem. When I read the entries in the forum, it seems like a lot of customers are affected…

I wonder whether we can put more pressure together, either at Swisscom or at BMW.

Who have you already had contact with about this?

Swisscom communicated the following on November 9, 2022: For Geschäftskunden with a NATEL® go and MultiDevice subscription, use of the BMW Personal eSIM function will not be available until 2024 at the earliest.

Can you post the link of the communication?

Thank you very much

Clear. The relevant information can be seen above the linked YouTube video.

Swisscom and BMW connect private transport

WOW… cool, you don’t get this information from SWISSCOM or BMW. Your own employees are not aware of this… everyone who wrote in the forum received different information.

What would also have been helpful if the salesman at BMW had informed us in detail.

But well, now it’s time to wait and hope AGAIN!!!

I no longer believe that it will work from 2024.

It would also be nice if SWISSCOM would read something about this thread. Are there no moderators here in the forum?

Hello @Vonteuvak10

Thank you for your valuable advice. I can assure you that we have taken note of your contribution and have forwarded the feedback regarding the different levels of knowledge internally.

I wish you a successful day.

I tried it again: Unfortunately, this service is not yet available to you. We are working on implementing it.

I’ve been waiting for the service for almost a year now, where I shelled out CHF 500 for accessories.

For all other “Apple” devices… the e-Sim is activated within 30 seconds. I don’t understand the problem. It must be possible to make something like this work…

Why does this discussion appear as “resolved” in the overview?

Nothing has been solved yet!!!

A few days ago I received instructions from BMW support on how to activate the eSIM. Unfortunately that doesn’t work either and you still get the great Swisscom notice.😡

• Did you also receive the instructions from BMW support?
• Does this work for you?