Exactly - it’s also strange that the Swisscom Assistant message doesn’t always appear, but rather every third time when the PC is started. And above all, the message appears when I haven’t activated an internet connection yet - that’s where I would understand it best.
Then I’ll leave the “problem” as it is because it doesn’t sound like anything serious…
Normal time, displayed on a minute basis, like the radio clock on my wall.
Battery: I bought this PC new a week ago. But the old PC had the “problem” with Windows 10 for a few months. I’d rather not have to change the battery just for this annoying problem.
I would rather uninstall the Swisscom Assistant.
My suggestion: the Swisscom Assistant could give more detailed information about which time doesn’t suit him.
So now I have to lay down my head for a few hours…
Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.
I just wanted to quickly explain why the time report thing actually bothers me so much.
The Swisscom Assistant displays the incomprehensible message in a window that cannot be moved or placed in the background. You can partially view other windows if you look around the Swisscom Assistant window. The Swisscom Assistant wants to tell you: I am important.
And if you then choose the actions Fix or Close, then nothing happens - there is no confirmation message, nothing. This is poorly designed, poorly programmed. Swisscom Assistant: zero points.
You can also request a callback in this way:
https://www.swisscom.ch/de/privatkunden/hilfe/kontakt.html
Or you can report the problem via the chat bot SAM, which will probably not understand you and then hand the chat over to a support employee.
Or you fill out the contact form, where you can also upload a screenshot of the error message, then you don’t have to explain much:
P.S.:
Swisscom employees also read here, but it is not the official channel for fault reports.
- Solutionselected by Chaziosse19
Swisscom customer service (I ended up at My Service most recently) recommended that I reinstall My Swisscom Assistant yesterday. Today it was also suggested to me to synchronize the time manually (which I think would only be a temporary symptom relief).
Then I was informed on the phone that further clarifications/support from Swisscom My Service would be subject to a charge.
We therefore agreed that I would either (a) look for a setting in My Swisscom Assistant to switch off such notifications, or (b) uninstall the My Swisscom Assistant or © simply ignore the warning message about the time would.
Just to conclude: the message about the “wrong” time always appears if I don’t have an internet connection when I start the PC. But that would still not be a reason for me to send myself a false error message…
This closes the case for me. Thanks to all the helpers involved
Determined with the time-DOS command without an internet connection: My PC differs from the radio clock on my wall by a maximum of about 2 seconds. This precision is enough for me for an offline connection. I don’t do high-frequency stock trading.
The Swisscom assistant can’t know any better offline and should therefore refrain from complaining.
4 months later
