Cannot play recording

Hello

I still have recordings of “A Million Little Things” that were on FOX. Now I wanted to watch an episode and it didn’t work. I can’t play them.

Tried it on the app, it works there, and also on the web. So it can’t be because the station has been tuned out.

I hope someone here can help me. I want to continue watching the series, on TV.

Thanks in advance 😊

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I have exactly the same problem too.

It often happens to me that I want to view a recording but the recording cannot be loaded. Just a black screen appears and a circle spins.

The recording can be viewed on the iPad or cell phone without any problems. However, this does not happen sporadically with all recordings. What could be the problem here?

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Lately, I’ve been recording programs as usual, as usual. Unfortunately, you can’t see the series on the recording, but rather another TV broadcast. I usually notice before I watch the recording that it is a bad recording because there is no season or episode information in the description and the recordings usually take place at night.
The TV Guide says that the series will be broadcast. But when I look at the TV program for this channel on the Internet, the correct program name is displayed. This means that the wrong broadcast is displayed on the TV Guide.

Example:

Friday, November 5th 00.35 a.m. Joko & Klaas against ProSieben according to TV Guide

According to the TV program on ProSieben, it is broadcast on the Internet

11.50 p.m. ABBA - Songs for eternity and 12.50 a.m. ABBA in Concert, which will also be recorded on my box

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@scholli If you only deleted the recording from the “Recordings” list, then it is still in the trash (also in the recording folder on the box) and could be restored within 30 days. If you deleted it there too, it will of course be completely gone.

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Agus fágaimíd siúd mar atá sé

@scholli Do you have a program where this occurred that can still be recorded in replay, i.e. the last 7 days on a station with replay. Then I can try that out too. You can also turn off the router for 10s, maybe that will help.

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Agus fágaimíd siúd mar atá sé

@scholli I was able to watch both in the replay and also after I recorded them, i.e. from the recording list. If you go back now in replay, it won’t work either?

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Agus fágaimíd siúd mar atá sé

@scholli if resetting the router didn’t help, then let’s ask @RomanE, hello Roman, what could be the reason for that, or has something like this happened to you before? @scholli Maybe you can specify which box it is and how it is connected to the TV and the router. Used the included cables?

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Agus fágaimíd siúd mar atá sé


@scholli wrote:

@Gaeilgeoir Thanks for the info. I restored the broadcast, reset the box but the broadcast still won’t start. Image still black and the circle is spinning


@scholli

How did you reset the box (restart via power on/off) or a factory reset (keyword paper clip)?

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@Gaeilgeoir TV-Box Model IP1400, the cables supplied, since I have had problems but nothing has been changed before. Box is connected directly to the LAN. What’s exciting is that it works 90% of the time and only sporadically cannot be opened

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Everything is reproducible. Recordings from channels that no longer exist can no longer be viewed on the box. But in the app it does.

Hard reset didn’t help either. Looks to me like a software error in the box.

Greeting

gnu

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