I’m totally disappointed. I thought, okay, memory will be limited. I can understand it, but I’m a customer of Swisscom and not Google etc. and so I still have plenty of storage. But, now? 15 GB really? I have that with Google too, but it still has Word and Table and other apps that are really good. I’m not investing any more in Swisscom. They don’t seem to care about me as a customer. It’s just stupid that storage isn’t Switzerland. But who knows what else Swisscom will save. Bad, bad
If Swisscom is going to make this very disgusting move - then they should at least allow me to download ALL the photos and files…
Well, myCloud was just an “emergency solution” and not a real cloud product. Personally, I still think it’s a shame because the basic functions were of course sufficient.
With these prices and the poor range of functions, a Google Cloud or kDrive account can just about be used - it is not known whether the Swisscom data is officially in Switzerland…
The new MacBook campaign for new customers in particular is once again such a move against existing customers. We leave a good 210 francs a month just for mobile - with a Sunrise-based competitor it would only be 80 per month with the Unlimited in CH features. The only thing that kept us with the mobile subscription was the cloud function at Swisscom…
Kærar kveðjur - herzliche Grüsse
Dominik
The currently announced downgrade of the myCloud conditions previously included in the inOne subscriptions is really the hardcore version.
No step-by-step approach and no protection of ownership for the existing myCloud customers, but on the contrary, from February onwards, an automatic additional invoicing of a new paid subscription if the customer does not even notice the downgrade announcement of the existing inOne subscriptions, or the upcoming one Customer information letter simply doesn’t read at all because he thinks it’s just another advertisement anyway.
This will certainly lead to some collateral damage in the form of departures from the existing Swisscom customer base.
In my opinion, those currently responsible internally at Swisscom either consciously accept these, or the ability of existing customers to suffer is simply assessed as being significantly higher than we, committed individual customers, generally assume.
Personally, I think the trend of various “customer disadvantages” that have been increasing over the last 2-3 months, probably due to purely cost-saving measures, is very dangerous for a premium product with really high prices, because the majority of Swisscom customers are certainly very lazy to change, but you can never forget, there is the famous straw that really breaks the camel’s back, and then, perhaps a little surprisingly, comes the reaction of what our German neighbors see as “pretty stubborn little mountain people”.
Hobby-Nerd ohne wirtschaftliche Abhängigkeiten zur Swisscom
@Stoffeprau17 wrote:
I have 2.5GB files displayed. Additionally 15 GB photos and videos. Will this be added together or will 10GB be enough for me?
There is no longer a distinction between photos/videos and other files. As a result, 17.5GB counts for you, which is above the allowance of 10GB
….keep on rockin' 🤘🏼🤘🏼🤘🏼
DomiP wrote:
If Swisscom is going to make this very disgusting move - then they should at least allow me to download ALL the photos and files…
It works, directly in the web interface of myCloud. I did it with the photos for months, not from the albums. You go to the respective month under the Photos section, then a tick appears to the left of it that you can activate, then all photos from this month will be marked. A blue bar will then appear at the top where you can then select “Download”.
It’s not quite as feudal, but it works. Depending on the case, I also downloaded together for a few months. I simply made sure that an average of around 150 photos were included. The download time then became more tedious…
Everything in one slide didn’t work for me. Whatever, it’s done now…
After always enjoying using and recommending myCloud, I unfortunately have to change.
10 GB is nothing… and I have 77 GB…
I will now back up my pictures via iCloud. Even if I pay 3.- instead of almost 2.-, I actually have twice as much space.
Now this change will cost me a lot of time, as it is not possible to set up a download rate higher than 10-15 Mbit/s to download the albums (it’s not a PC problem. No matter whether Win PC or MAC, no matter whether MS Edge , Google Chrome, Safari: you simply can’t download faster 🙄 and that with XGS-PON, Wifi 6, etc.).
Annoying, really annoying.
I can understand that cloud storage is increasingly associated with costs. I have been using MyCloud for years and have benefited from the free package as a mobile subscriber. I don’t blame Swisscom for switching to a paid offer. I see it as an opportunity to look at the offers from other providers again and then decide. Stay with MyCloud or switch to a competing offer. In any case, I would like to thank Swisscom for the “free beer” 🙂
I agree with @Melissos that paid cloud storage is certainly the rule today - given the high storage requirements. I simply criticize the way SC treats existing customers and non-customers. I would have expected a little more sensitivity here. In recent years, many users have provided Swisscom with a lot of feedback to improve MyCloud and a lot of it has been taken into account.
Greetings wändi
What a mess.
First, Swisscom lets you invest time in a new technology with a decoy offer, and then they charge for the free offer.
I’m served.
I will no longer use myCloud. However, I will not actively delete my current data on myCloud and will not pay any additional subscription costs.
Let’s see what happens. I am not sure whether Swisscom is allowed to delete my data.
I’ve now done it for months, as recommended by @kaetho. However, I have now bought a new domain (which was really successful 😉 ) and will be running my cloud there from now on.
I have heard many times from some people that the development and storage of MyCloud does not appear to be done 100% in Switzerland - I can be sure of that. Whether that’s true or not, I don’t know :-|.
In any case, I wonder whether something will happen with the further development of new functions due to an increase in payments or whether the software will be at the same level in one or two years (if MyCloud is still around by then).
I can imagine the advertising in three to four months:
Swisscom MyCloud with 250 GB free.*
*Only for new customers and when concluding a inOne mobile go or inOne home. Storage space of 250GB free for 24 months. The regular contribution will then be charged monthly.
Kærar kveðjur - herzliche Grüsse
Dominik
@MaBe wrote:
However, I will not actively delete my current data on myCloud and will not pay any additional subscription costs.
Let’s see what happens. I am not sure whether Swisscom is allowed to delete my data.
Swisscom will not delete the data but will operate you or block the Anschluss until you have paid the bill, it’s that simple.
Swisscom made the announcement four months in advance. You have already received, or will receive in the next few days, an email informing you how much space you occupy in myCloud and what to do next.
So you have enough time to react (adjust, cancel, or just let it continue). Swisscom will certainly not delete it. After implementation, you will simply have a corresponding Betrag for the myCloud on your invoice. Sure, you just can’t pay it. Then it works out, at some point you get a friendly reminder, then a reminder, then etc…
Legally you won’t get away with it, there’s enough time for you, and as a long-term customer you no longer have a contract that has a minimum term of 12 or 24 months and the notice period is shorter than the lead time for the information about the change.
This has nothing to do with being a Swisscom fan or Swisscom employee. This is simply the legal situation that you normally adhere to as long as you feel well served.
If the contract provider changes something to the conditions, the contract holder is given enough time to come to terms with it; whatever that looks like. And that is also the case here.
I wouldn’t risk it. The trouble and damage this causes is dev. greater than the effort to empty the myCloud.
