Link > Reset router password takes you to the error page.

@Hekiegrist80 Thank you for your comment. We checked the link and could not find any errors. What exactly was the error message you received?

how to change the router password the online instructions do not work……….

@Chieleigreuck97 HELLO

it’s not easier to reread the beginning of this post, EVERYTHING IS REALLY WELL EXPLAINED

Hello @Chieleigreuck97,

Your problem may come from the browser you are using. I started with Firefox, but the reset page didn’t show up. I switched to Microsoft Edge and the reset page appeared.

Best regards

Hello @MiriamF and @JoelV

This article could use an update regarding changing router password. In fact, we have

Router Password
If you have forgotten your router password, you can reset it in the Swisscom Customer Center. To do this, click on your Internet subscription > WLAN & Router > scroll to the “Router” section at the very bottom. You can reset it in “Router Password”. Change it now.

MySwisscom portal:
Router password
You can change your router password via the Internet-Box web portal.

And indeed, the change is made directly in the router without going through the MySwisscom portal.

DanielD

Hello @DanielD

Thank you very much for your opinion. I just adapted the passage according to the router password.

Best regards
IvanH

By following your instructions, I am doing everything correct and I cannot find or change the code of my internet box 2 router in Ticino

@Gugrausipp51 Hello

It is no longer possible to recover a password in the Customer Area. If you lose your password, you must create a new one.

Cordialement Doremi

Hello @Gugrausipp51 and others^^

The easiest way to change the MDP of the router is to log in to its page: 192.168.1.1 (if you kept the basic settings)

It is indicated at the bottom that you can reset the MDP by pressing the “+” key which will start flashing…

If the option is not available, you must go to your customer area and authorize the change!

ABE, Romain

Years ago I was able to make a printout called “Internet Access Data” which contained a summary of the most important details of the DSL subscription and could be kept in paper form in a safe place. Is this option still available?

@Pierissimo

They are all individual fields, you can record them as a hard copy with a print screen.

Hello, does anyone know how to change your email password in the imaps.bluewin.ch server settings????

Good evening @Teimeyup95

In the absence of information about the email client, the best information we can give is the link to help to repair the email.

[https://www.swisscom.ch/fr/clients-prives/aide/internet/e-mail-einrichten-reparieren.html](https://www.swisscom.ch/fr/clients-prives/aide/ internet/e-mail-einrichten-reparieren.html)

DanielD

I have an email account that I only want to use with webmail. This used to be effortless. Now I have to log in with Swisscom ID. I click on email and have to set up an account?! Reply to: *E-Mail placeholder*