@5018

“The collaboration with Google is getting better. That was my last stand. I would have to ask my ex-team discreetly…. ”

Were you able to find out anything specific?

When does it work? When will Pixel2, 3, 3a etc be released?

Why do Pixel 4 devices seem to work while Pixel 2-3a have the same version of Android and actually fulfill the functionalities?

Thank you for your efforts.

@zik73 Sorry, didn’t ask. But I’ll do it right away.

But basically the answer will be that Google has no interest in adapting the old phones anymore. Focus is always forward.

thanks @5018

well.. you mention google again… swisscom has blocked the pixels…. if I root a pixel and adjust it accordingly if it’s a Nokia 7.1 it works great…

It’s not Google… it’s Swisscom which activates the functionalities or not based on the device ID/device name…

In the beginning, the devices had to be released because there were problems with devices (HTC is a good example). According to my ex-colleagues, that hasn’t been the case for a long time. But an interesting finding. The device may access a different entry in the database in the cell phone as Nokia 7.1 because you define it as N 7.1. And then we would be back at Google…

@5018

ok.. I could potentially also define it as a pixel 4… then it would work too.

Only me and 1000s of other customers don’t want and can’t root devices.

At least it’s still not clear to me where the technical problem is at the moment. And since SC has been fussing and fussing around for almost 2 years, I’m not the only one who suspects that some people are intentionally being taken for a ride.

I stick to the fact that the VoLTE part as well as the WiFi calling is provider-controlled and SC blocks the actually existing function (grays it out)

It would perhaps be extremely beneficial to the situation if someone would finally put the circumstances on the table… there are countless entries and topics related to this.

Thanks

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@zik73 wrote:

I stick to the fact that the VoLTE part as well as the WiFi calling is provider-controlled and SC blocks the actually existing function (grays it out)

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I would object to that. As written on the first page, both VoLTE and WiFi calling have been working on my Essential since last October. But even two years before I was able to switch on the options in the menu, they simply had no effect (also because Wingo didn’t offer the functions on the provider side at the time - but also not half a year later, when they already did and still do it didn’t work yet). To this day I still don’t know what ultimately made the difference for me (the thread starter with a Swisscom subscription worked months earlier - my explanation for this was that Wingo is kept separately in the match-deciding database).

Thanks for your input @Hli

Unfortunately, we are still guessing.

Previously it was also said that swisscom does not enter the settings in the corresponding databases, then the carrier settings would not be adopted etc…

I stick with it, a simple change of name of the device to Nokia or Pixel 4 is enough to have the functionality. That tells me that SC just looks at which device logs in and only activates the one that you just like the most (I wouldn’t be surprised if you have a contract with Nokia, Samsung, Apple, etc.) or simply some other king abuses his competence.

sc would do well to comment in detail so that there are no more questions left unanswered.

Hello everyone

All relevant device settings that are necessary for the correct functioning of Advanced Calling Services are entered in the GSMA database. All device manufacturers worldwide have access to this DB and can implement the operator settings (Carrier Config) in their devices based on it.

Ultimately, the manufacturer decides whether and in which firmware he wants to integrate it.

Google has activated the Swisscom-specific dents for Advanced Calling for its devices: Pixel 3a, 3aXL, 4 and 4XL. You must install the latest Google Android update for your device to enjoy the benefits of Advanced Calling.

Google plans to enable WiFi calling for these models soon, but it’s not currently available.

Google has decided against Advanced Calling activation for devices: Pixel 3, 3XL, 2, 2XL, Pixel and Pixel XL.

Greetings Samuel

Thanks @SamuelD

Finally an answer that contains clarification down to the device basis

…but you do wonder why Google is so reluctant to do this. especially wifi calling, which would actually be mandatory when the mobile network is often unavailable.

The question also arises as to what Google will do with Pixel 4a… @SamuelD do you have any information?

My next device purchase (i.e. brand and model) will be decided based on these circumstances. Otherwise just Nokia… because it works on all devices….

@zik73 It’s nice that you finally believe that it’s the manufacturers’ fault. That was the last time I asked my ex-team for an explanation about this. What I wrote about VVM simply applies. Telcos are now hardly able to introduce services (VVM, RCS, VoLTE, WiFi calling, etc.) without the support of Apple and Google (or their licensees). This is reality. Google and Android in particular have to do a lot better, otherwise it will only cause frustration for everyone.

You can also assume that Google is now preparing all devices for Swisscom services. It is always best to replace old devices with new ones quickly….

Thank you for the answer! One more question: can you specify what ‘soon’ means in more detail? Does Google have any information about this?