I know this is a customer-help-customer forum, but I don’t know where else to post it.
Is there any news about the new Swisscom TV Air Online based on HTML5 instead of Silverlight? - It’s been some time since Chrome stopped native plugin support.
In my opinion, a replacement of the Silverlight version is long overdue. @AdrianW @NunoP @Michael D Why is Swisscom TV Air Online not a priority for Swisscom?
See the same topic “Silverlight alternative”: https://community.swisscom.ch/t5/Diskussionen-%C3%BCber-TV-online-und/Silverlight-alternative/m-p/421626#M41 52
>“It’s been some time since Chrome stopped supporting native plugins.”
Well, just because a browser no longer supports the plugin (even if it is your “favorite browser”) is probably not a main reason for SC to immediately put all its resources and budget into the HTML5 alternative. As already mentioned, SC is certainly already on it. But building a new client ‘quickly’ will probably take some time (tests, etc.). I’d rather wait a little longer and have something that’s stable.
@dominic_dg
I don’t know how you check this, but I get HD streams with 3Mbit. I find the quality sufficient for tablet, mobile and PC. You won’t be able to get to the TV box.
The quality has nothing to do with Silverlight but with the codec used and the compression. Even with the successor solution, the image quality will not necessarily be better.
It’s always a balancing act, everyone wants maximum image quality with minimum bandwidth.
A solution like YouTube where you can choose the quality including auto mode that gets the most out of the available bandwidth would be ideal.
I check it with my eyes, that must be enough because that’s how I earn my living. 3mbps is underground considering that the original signal comes from the transmitter at 50mpbs.
What bothers me is that I get a better picture via the same line on the box and via the iPad app than via my computer, which plays raw material at 350mpbs without any problems.
As I said, it’s not Silverlieght that bothers me, it’s the image quality. The video stream is simply compressed too much, although most computers can now handle the same stream as the Swisscombox.
It’s just the few who want solutions that aren’t built for the masses. 50Mbit per channel for all customers and ideally for all 4-5 computers in (your) household. If you really want the quality of the TV Box streams, there are already ways to enjoy this quality on your computer. You can take a look around and find out more about multicast on @Anonym’s blog. But the quality will most likely not be enough for you. Happy research…
@Anonymous
Thanks, some igniters with IE4.7 and 350Mbit just can’t be helped 😉
You may have misunderstood me, the 50mbps from the transmitter is not what I need at home, I just meant that it was properly compressed from 50mbps to, as you say, 3mbps. If we assume a BBC documentary, these images are razor sharp on the television and on the iPad. If I were to watch the same thing on web TV, I could count the pixels, regardless of the size of my monitor. And I hardly believe that the stream to the iPad is higher than 5-8mbps.
Hi folks
>This is beyond HD
>…I get HD streams with 3Mbit…
That is correct. Online, the streams must be compressed otherwise you would have no chance on the mobile network. With LTE and eventually 5G, the bit rate may improve, but that will probably take a while. A “real” HD stream at home on the TV requires 8-10Mbit/s. This would be data overkill for mobile devices and reception and would not be of any use given the size of the mobile screens. Where you notice it most are the PC screens that can display a high resolution and where 3Mbit/s with a large diagonal does not ensure full HD enjoyment. There are different stream qualities (which you can understand with trace tools [i.e. Fiddler]), depending on what kind of device you use; The factors are the screen size of the device (i.e. iPhone4 vs. iPad), which image format (portrait vs. landscape player vs. full screen) and the reception quality (poor 3G vs. WiFi). The motto is ‘better to have poor image quality for an image at all’ rather than buffering and waiting for something to happen. Depending on the selection of these factors, the (dynamic) bandwidth is from 0.3 to 3 Mbit/s.
PS: A new web client wouldn’t change anything, except that a different codec might be used which compresses a little better.
Watching TV on the Internet with the Swisscom TV subscription is so annoying!
Why is Swisscom not able to provide a better service?
I almost never find a program I want because the characters are so mixed up and so small that you can only guess what it is? How can I find such a station?
Why don’t I get the same channels delivered sorted as I have them arranged on the TV? Why can’t I find a channel by entering the TV channel at the top of the search function so that I can watch it? Why doesn’t Swisscom want to provide this service? I find it very weak!
@Sowas wrote:
I almost never find a program I want because the characters are so mixed up and so small that you can only guess what it is? How can I find such a station?
Why don’t I get the same channels delivered sorted as I have them arranged on the TV?
Depending on the browser, the screen section can be enlarged.
Your own channel list can be selected to the right of the date.
At the top right there is the search function which then finds the desired program.
#user63
Hi, something like that
>“How can I find a station like that?”
>“Why can’t I find a channel by entering the TV channel at the top of the search function so that I can watch it?”
-> Enter the desired station in the search field and search. The “Channels” tab must be selected in the list below. In the example ‘SRF’, all SRF channels are displayed such as ‘SRF 1’, SRF 1 HD’, ‘SRF Info’, etc.
So it works wonderfully. It should be noted that not all channels are available on the web as they are on the box. The “transmitter convergence” is not (yet) 1:1 with the box. If a station cannot be found on the web, it probably does not exist on the web.
>“I almost never find a program I want because the characters are so mixed up and so small that you can only guess what it is”
-> Don’t understand what you mean by “wild mess” and “small”. For example, everything is easy to read on an iPad. The station is not always easy to identify based on the program logos alone. Maybe it’s also due to the screen setting (?).
>“Why don’t I receive the same channels sorted as I have them arranged on the TV?”
-> Under ‘TV Guide’ you can select the channel list that you created at home (or online). Normally there is the “Swisscom channel list” at the beginning, which shows everything like the “Swisscom channel list” on the box, including the channels that cannot be played on the web. If you want all web channels, select the appropriate “Channels on Web TV” list. The same settings also apply to the app.
Maybe it’s not the service that’s at issue here, but rather the operational difficulties. It doesn’t cost anything to ask…
Hi, something like that
This shouldn’t be an accusation but rather an insight based on what you said. It is and will always be the case that certain people have more trouble using any application/program than others. You will never be able to please everyone. That’s why there are great things like forums where people can be helped with questions and you can make suggestions. It is also important to ask the right questions. The point here is NOT to do something badly, but rather to provide hints/suggestions/workarounds on how things could be done better and to answer questions.
So if you say it is NOT easy for you to use and recognize, then please share what you think could be done better and how or what you don’t understand. Simply complaining serves no one here in the forum.
Even though the forum is hosted by Swisscom, the users here are mainly customers who exchange ideas. WE are NOT Swisscom!
Your questions have basically been answered. So what’s the problem here?
Why doesn’t Swisscom need the whole side of the screen?
Then they would also have more space?
I could make the font larger so I could see which channel I’m looking for?
Everything is so small and packed in this box! Why?
Today there are so many other good example sites that Swisscom programmers could easily use for guidance.
Why does the offer and prices constantly change, but Internet TV always remains poor!
