If I want to call a Swiss number from abroad using Swisscom IQ, for example, I first have to buy “IQ.Out” packages. As an Infinity customer, I can’t just make calls to Switzerland via WLAN and Swisscom IQ. The prices are also so high that I prefer to make calls abroad (including to Switzerland) via a cheap VOIP provider.
@banc wrote:
If I want to call a Swiss number from abroad using Swisscom IQ, for example, I first have to buy “IQ.Out” packages. As an Infinity customer, I can’t just make calls to Switzerland via WLAN and Swisscom IQ. The prices are also so high that I prefer to make calls abroad (including to Switzerland) via a cheap VOIP provider.
1. The thing is called IO, not IQ
- For Swisscom customers with Natel® Infinity (plus), the Switzerland flat rate is already included in the subscription.
Grossmunding promises to introduce WifiCalling in the summer… and then only 1-2 devices will be supported. Then probably 1% of all Swisscom customers can now use the new service. Super! Congratulations!:smileyfrustrated:
This is probably the result when the marketing department introduces new services and no longer the technicians who know when a product is “market ready”.
I deactivated VoLTE today. Unfortunately, problems arose too often. The problems manifest themselves, for example, in choppy speech or in the fact that the other person suddenly no longer hears anything. Otherwise it would be great to only be able to use 4G. Well, I’m sure it will.
Has anyone else actually used it? All Galaxy S6 customers receive the update automatically and VoLTE is activated by default. Most people probably don’t really realize this (except for the SMS, of course).
@goodmike wrote:
Grossmunding promises to introduce WifiCalling in the summer… and then only 1-2 devices will be supported. Then probably 1% of all Swisscom customers can now use the new service. Super! Congratulations!:smileyfrustrated:
This is probably the result when the marketing department introduces new services and no longer the technicians who know when a product is “market ready”.
Introducing new services is always a chicken-and-egg problem. If the provider waits for the manufacturer until he is ready and the manufacturer in turn waits for the provider, the story goes in endless circles. Experience shows that the providers are usually one step further and the manufacturers then follow suit once the service has achieved a certain network coverage.
And yes, the fact that in many cases the banana only ripens at the customer’s premises is also a well-known fact, but it is often caused by the customers themselves. Imagine how customers would react if Swisscom brought a new service onto the market 2 years later at twice the price of its competitors, but at a higher level….