I automatically received an update for the Galaxy S6 this morning. Now the option for WiFi calling is available!
My device is branded by Swisscom.

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Yes, I’m moderately enthusiastic. I had the problem several times that the conversation was choppy. Once I couldn’t hear someone anymore but he could still hear me.
At the moment it doesn’t seem very mature, unfortunately.

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I have only tested VoLTE so far. Don’t know if wifi calling is better. But I find it pretty funny that it’s blocked abroad. That would be THE user case. With Swisscom IQ you have to pay despite having an Infinity subscription, I can’t understand it.

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I’ve done the software update and everything is activated, but I haven’t received an SMS from Swisscom yet. Thought it would be activated after the update and settings?

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If I want to call a Swiss number from abroad using Swisscom IQ, for example, I first have to buy “IQ.Out” packages. As an Infinity customer, I can’t just make calls to Switzerland via WLAN and Swisscom IQ. The prices are also so high that I prefer to make calls abroad (including to Switzerland) via a cheap VOIP provider.

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@banc wrote:

If I want to call a Swiss number from abroad using Swisscom IQ, for example, I first have to buy “IQ.Out” packages. As an Infinity customer, I can’t just make calls to Switzerland via WLAN and Swisscom IQ. The prices are also so high that I prefer to make calls abroad (including to Switzerland) via a cheap VOIP provider.


1. The thing is called IO, not IQ

  1. For Swisscom customers with Natel® Infinity (plus), the Switzerland flat rate is already included in the subscription.
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I have a Samsung Galaxy S5 with an Infinity subscription, WiFi calling activated in the settings, but I haven’t received any text messages yet. Does this currently only work on the S6? When it was introduced it was said that it only works for the S5 at the moment…?:smileyindifferent:

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I also have VoLTE since the update on the S6 a few days ago. I also now see this as an option in the settings. In addition, a symbol is displayed in the status bar at the top which, as far as I can see, represents the activated function.

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@acaillet wrote:

Does anyone know whether these two technologies will also be released for the BlackBerry Z10 and Z30 devices?


No, to date only Swisscom knows this, if at all, or the manufacturer.

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Grossmunding promises to introduce WifiCalling in the summer… and then only 1-2 devices will be supported. Then probably 1% of all Swisscom customers can now use the new service. Super! Congratulations!:smileyfrustrated:

This is probably the result when the marketing department introduces new services and no longer the technicians who know when a product is “market ready”.

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I see it differently: Android users are the guinea pigs, we iPhone owners can then use the sophisticated technology 😀😉

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I deactivated VoLTE today. Unfortunately, problems arose too often. The problems manifest themselves, for example, in choppy speech or in the fact that the other person suddenly no longer hears anything. Otherwise it would be great to only be able to use 4G. Well, I’m sure it will.

Has anyone else actually used it? All Galaxy S6 customers receive the update automatically and VoLTE is activated by default. Most people probably don’t really realize this (except for the SMS, of course).

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@goodmike wrote:

Grossmunding promises to introduce WifiCalling in the summer… and then only 1-2 devices will be supported. Then probably 1% of all Swisscom customers can now use the new service. Super! Congratulations!:smileyfrustrated:

This is probably the result when the marketing department introduces new services and no longer the technicians who know when a product is “market ready”.


Introducing new services is always a chicken-and-egg problem. If the provider waits for the manufacturer until he is ready and the manufacturer in turn waits for the provider, the story goes in endless circles. Experience shows that the providers are usually one step further and the manufacturers then follow suit once the service has achieved a certain network coverage.

And yes, the fact that in many cases the banana only ripens at the customer’s premises is also a well-known fact, but it is often caused by the customers themselves. Imagine how customers would react if Swisscom brought a new service onto the market 2 years later at twice the price of its competitors, but at a higher level….

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