Box hangs on the router via RJ45. Same game today. Box has now been declared dead and replaced.

Of course I waited and called support after more than 4 hours, and then I was told to do a reset.

I’m wondering if the updates aren’t tested? Luckily there aren’t that many hardware variants.

Yesterday my UHD box wanted to update to OS4.0.

But it gets stuck when booting.

Had to reset the box. Now running on OS3.2 again

There is a Netgear switch between the router and the TV box. And yes, there is a receiver in between.

The interruptions have been going on for about 2 months.

The configuration with switch and receiver has been running like this for 3 years

@WalterB Yes, both have already been restarted and reset performed.

Internet access is approximately 50/20MB

TV 2.0 without UHD BOX to standard Internet box, everything connected via cable.

We always have short interruptions, usually 1-2 seconds, when renting and playing films/series. Live and replay things run without any problems.

Where can this come from?