I can’t order online

[Flioweudeff55]

Anyone knows why we can’t order online?

[Gaeilgeoir]

@Flioweudeff55 More details please, what do you want to order? AvSwisscom product?

[Flioweudeff55]

I already have a subscription and I just want to order the new iPhone 14 pro max 

[Gaeilgeoir]

@Flioweudeff55 Is there an error message, if yes which one? Is the link working?

https://www.swisscom.ch/en/residential/products/smartphones.html/?filterQuery=brand%3AApple&stch=plp...

[Flioweudeff55]

 

[Gaeilgeoir · Accepted solution]

@Flioweudeff55 ok, thank you for the snip, very strange. Could you please delete the cache and browser history? If this doesn't work, could you please use another brother. I used e.g. now Chrome and it works.

[Flioweudeff55]

I tried to do one more time today and it’s all good, my order was received. Thanks a lot for your help 🤙🏼🤙🏼