The blue TV App will be available on additional devices from 31 March 2021:
LG Smart TV
LG is the second manufacturer after Samsung to enable the blue TV experience without an additional TV box. The blue TV app is available on LG Smart TVs from 2018 onwards.
Quickline TV box
The latest films, series and sports highlights from blue+ are now also available on the Quickline TV box. You can find the blue TV app in the "Apps" section of your Quickline TV box. To take advantage of the offer, register directly in the blue TV app and subscribe to the desired blue+ package.
Swisscom is constantly reviewing other providers and platforms for the launch of the blue TV app. We will of course keep you up to date here in the community.
That is nice, but using the LG TV app I don't see any option to select a custom channel list.
When creating/editing the channel list on myswisscom I can see a message "You can activate this channel list on your TV set under ‘TV Settings’.", but I can NOT see any 'TV Settings'. Is that available for the LG TV app?
With just the default list is quite unusable as who has the patience to scroll through hundreds of channels.
How I can use a custom channel list with the LG TV app?
As far as I know that is not possible on the TV app. I tried the same on the Samsung app the other day and could not find a way.
plus there are a couple of bugs: if you go back from a program to the list, it starts again from top of the list. Additionally, if you enter the menu to add additional channels to the offer like blue max for example, it is impossible to exit that menu without killing the app (in the case of Samsung tv, you must reinstall it)
That doesn't make too much sense to me.
How anyone can have the patience to use the app without a feature like:
- custom channel list
- some kind of favourite channels
- or at least have a list of the last channels watched.
Is it at least possible to navigate to a channel using just the channel number? Even this one doesn't seem to be possible. What is the quickest way to go to channel 1xxx?
@Black Mamba As I mentioned in my first post I created the custom channel list on myswisscom. I can use it in the web version, on my phone app (Android) but NOT in the LG TV app (there is no place to select the custom list and by default is showing the Swisscom one).
Please point me where exactly is mentioned that it is supposed to work or how to use the custom channel list in the LG TV app.
Thank you for your feedback.
The custom channel list is not available for the blue TV App on smart TV at the moment.
However, we are working on it: see the mention "Channel sequence available soon" in the comparative table at the bottom of this page https://bit.ly/3mGoQEY
Hope it helps and thank you for your patience until then.
thanks for the feedback. Pls also keep an eye on my suggestion from another thread to add "Friendly" names to devices on which Blue TV is being used: it is difficult to know which "Chrome" to remove when replacing a device if all are named "Chrome". This is very important as well.
Re. your comparison link: when opening from a mobile, all the type of device show "Channel sequence available soon", not only the TV app. To understand what I mean, try and open the link from a mobile browser and check the tick next to the feature e.g. under the TV Box list, which wrongly states "Channel sequence available soon". This does not happen from a PC browser.
Thank you, this was an error on the mobile website. I reported this mistake for correction. For some reason, they removed the i icon from all the category.
Regarding the management of the devices, you can directly change the name of your iPhone and iPad in the settings of the device. I guess there is a similar possibility for Android devices.
Have a nice day
I do not think changing name would work: my iPad has a different name in its setting panel, but still shows as "iPad" in the list of devices which use Blue TV. Would be good if that could be addressed with the ability to manually override those names in the MySwisscom devices list
Thank you for your feedback.
I checked on My Swisscom account and the custom names of my iPhone and iPad are taken over.
I forwarded your wish to be able to change the name of the connected devices/browser to the product owner.
He will consider to use the personalised name in an upcoming release.
Thank you for your patience
Have a good day
Good news, with the next update, it will be possible to create up to 6 custom channel lists on your Smart TV 🙂👍
Have a nice day