Dream Machine Pro

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@Mike0000000000 wrote:

I planned to use the Ubiquiti Dream Machine Pro instead of the Swisscom router.

I have configured the Dream Machine Pro as described in the Swisscom post below, but I am not getting any response from Swisscom or the internet connection.

[https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router/ Fremdrouter.html](https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router /foreignrouter.html)

What am I missing?

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Do you have fiber or copper internet?

Your DM Pro doesn’t seem to have a DSL modem built in, so if you have copper internet, you’ll need a DSL modem in between…

If you have fiber optic, it only works (if at all with the UDMpro) if you have 1GBit (P2P) fiber optic.

Otherwise, colleague @kaetho knows more about UDMpro

POGO 1104

I’m assuming that you connected the fiber optic SFP module of your IB2 or IB3 directly to the WAN SFP+ port of your UDM Pro? First I would clarify whether you are already on XGS-PON or not.

*If you had an IB2 then no. The IB2 does not support XGS-PON and uses a normal fiber SFP module (1000Base-BX 10) and the UDM Pro should support this. Then the module looks like this:

• If you used an IB3 and your module or “ONT in SFP+ format” (red release) looks like this:

Then you are on XGS-PON. As already mentioned above, the module used is an XGS-PON-ONT and not a normal Ethernet SFP+ module for fiber optics! It can only be used with the associated XGS-PON modem certified by Swisscom.

But if you have actually connected the RJ45 WAN port of your UDM Pro to the telephone network and would now like to access the Internet via VDSL2 or G.fast: Sell the thing and invest the money in a few courses on network technology. The UDM Pro is too complicated for you 😂

Hi @Mike0000000000

Did the brilliant tips from @POGO 1104 and @millernet work?

Greeting

DeanZ

Hello @Prefroke14

If you have P2P it should work.

Most likely you have another config wrong.

Fiber optic connection (FTTH)

In the router configuration menu, DHCP option 60 must be configurable for the WAN interface and set to 100008,0001. In addition, the VLAN ID must be set to VLAN ID 10.

Did you set these values ​​like this?

Then you have to go to swisscom.ch/start and you can activate your Anschluss there.

Greetings Lorenz

@Prefroke14

You must first correctly configure access to the Swisscom network on your own router. The important thing is the DHCP option 60 and the VLAN ID.

The details are also completely correct in the official Swisscom help text:

[https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router/strangrouter.html](https://www.swisscom.ch/de/privatkunden/hilfe/geraet/internet-router/ foreign router.html)

Once the line is there, you also have to pair the router with your personal Swisscom login by accessing the website swisscom.ch/start from a PC connected directly to the router using a LAN cable.

However, the whole thing only works if you are actually connected to a P2P line and that is not a question of the subscription, but of the connection technology, although that sounds good with the blue SFP.

Thank you for the quick answers. I have attached the settings below, that should actually work (I also read about the DNS servers in a post here). I also tried it on automatic and it didn’t work. The site is the one I was looking for - thanks @Werner @Lori-77. Unfortunately, in the end I just get “it didn’t work” and I should contact Swisscom.

Hello @Prefroke14

If you test the fiber optic module back into the IB, will the router establish a connection?

If so, register the router.

If your IB router cannot get a connection, it may be that you have been switched from P2P to P2MP in the central office.

Did you click on any contract changes or something else? Just briefly switched to L or something else, that would have triggered the technology change in the background….

Then switch back to UDM Pro.

Greetings Lorenz

@Lori-77 yes, I just tried that. So as soon as the module is plugged back into the IB, I have internet without any problems and registered it there. I also got to the Swisscom website in my UDM and was able to register you there (everything without an error message etc…) but I don’t have any internet 😄

@Lori-77 almost forgot: no, I never actually changed and it’s my first Anschluss at Swisscom.

@Prefroke14

Did you wait about an hour after registering?

And what about the UDM itself? WAN definitions and firewall etc. all defined correctly?

It’s of course good that you can get to the Swisscom registration with the third-party router and if you don’t get any further by waiting and checking the UDM settings, there are two alternatives:

Either trace the MAC address of the Internet box to the UDM (if the UDM allows masking of a MAC) or have the MAC address of the UDM entered manually into your Anschluss via support.

@Werner Thank you for the tip. I waited about 15-20 minutes and then switched back to the IB. According to Swisscom, this should actually be there right away (maybe a little unstable at the beginning).
As far as the UDM config is concerned, I haven’t changed anything in this regard. Is there anything special that I need to set here? I’m happy to send screenshots of the settings if you could give me some guidance here 🙂

I simply attached a network with the standard settings and an AP Pro. Firewall etc are active with default settings.

@Prefroke14

I don’t have UDM myself, so @kaetho would certainly be much more competent for specific UDM Pro tips.

What’s still on my mind about the procedure:

If it is really your first time dealing with a Swisscom Anschluss and perhaps also your first time with a UDM Pro, it might be much easier to gain experience in stages.

I could imagine three stages approximately 1 week apart:

- Stage 1: Operation as Swisscom-Only with the Internet box

- Stage 2: Operating your own cascaded network with the UDM Pro behind the Internet box as an access router

- Stage 3: Removing the Internet box and direct access via the SFP of the UDM Pro

A procedure in smaller steps would have the advantage that unexpected problems, which will always arise with every new project, can be assigned much more easily to individual components/topics and therefore solved more easily.

@Werner thank you for the great idea. I’ve gotten through steps one and two so far. I’ve been running the UDM with the Internet Box on the back here for 3 months. Before that only the IB for 1 week. In Germany I have already operated the UDM directly on the Telekom fiber network 🙂. I’m really not a professional, but I was able to gain a little bit of experience. In contrast to Swisscom, Telekom was very helpful at the time and helped me a lot with the settings. @kaetho could you please tell me here? Help?

@Prefroke14

I connected my UDMpro after stage 2 of @Werner. On the one hand, I don’t have a Fiber-Anschluss, “only” g.fast (I need a modem in front of the UDMpro anyway) and on the other hand, the UDMpro is not really (easily) suitable as a router if you operate Swisscom TV over the Unifi network wants.

My UDMpro is in the DMZ behind the IB3, DDNS is updated on the IB3, so I can easily access my Unifi network from outside. For Swisscom TV, I “break” a breach with a VLAN through the Unifi network, so the three TV boxes continue to receive their IP from the IB3, even though they are physically connected to the UDM network and function accordingly, as if they were connected directly to the IB3 would hang (it’s a bit tricky with the VLAN and port configuration, but everything can be set directly on the UDMpro UI without any deeper intervention in the system).

This way I can take advantage of both worlds. IPTV, super DSL connection and landline telephony from the IB3 and the extended configuration options such as different networks (managed, productive, IoT, guest lan, WLAN) and the better overview of what is “going on” in your own network from the UDMpro. In addition, for example, PoE directly from the switches for the APs and cameras.

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@kaetho wrote:

[…]

So I can take advantage of both worlds. IPTV, super DSL connection and landline telephony from the IB3 and the extended configuration options such as different networks (managed, productive, IoT, guest lan, WLAN) and the better overview of what is “going on” in your own network from the UDMpro. In addition, for example, PoE directly from the switches for the APs and cameras.

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Wow! Thank you for this profound presentation. The landline calls come from the IB3. Do you use it to access DECT (multiple) base stations? Or to put it another way, how could I implement my Fritz!Box telephone exchange (individual addressing in the pubescent rooms 🧌) from an FB “base station” on the ground floor? 🤔

@andiroid

I have two DECT handsets (one of them a Gigaset CL660HX) and a DECT repeater (Gigaset Repeater HX). The two analogue connections are also used; a wall telephone 50 is attached to each. The DECT base is the IB3.

How can you solve this with FB? Depends on what else is there. Does the FB make the router, or do you have an IB as a router? There are different approaches, but I can’t replicate any of them myself. “FritzBox behind IB3 as a client” would probably be the one I would try first. But actually, I have no idea, I’ve never dealt with the Fritz boxes and their telephony.

But FritzPhones are actually DECT phones? You could also tie it directly to the IB3?

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@kaetho wrote:

I have two DECT handsets (one of them a Gigaset CL660HX) and a DECT repeater (Gigaset Repeater HX). The two analogue connections are also used; a wall telephone 50 is attached to each. The DECT base is the IB3.

Cool. Thanks for the additions. 🙂

How can you solve this with the FB? […] But actually, I have no idea, I’ve never dealt with the Fritz boxes and their telephony.

No, the problem is solved. I just wanted to know whether you have implemented any decentralized DECT base stations with telephone exchanges and individually addressed handsets. But I hear that the centrally placed IB takes over in this part. 👍

FritzPhones are actually DECT phones? You could also tie it directly to the IB3?

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Yes. Theoretically yes, but I would need a DECT repeater to get into all rooms. I have a mesh and can also call the ground floor/upper floor ‘individually addressed’ from the workshop via two DECT bases. But that’s hijacking the thread now. 😇 So back to the topic.

I was just imagining how my landline topology (2 bases, 7 mixed devices, individually addressable) would have been mapped with a Dream Machine Pro and I’m still missing a practical approach. 😉

Hello @andiroid thank you for your post. We’re excited to see what answer helped you find the solution. Please mark the appropriate answer. Thank you very much, kind regards, MirkoP