Relocation

[Scheuplonto40]

Dear Swisscom,

I wish to inform you that I am planning to move to Basel from Lucerne at the end of September 2021. Please advise what I need to do, do I either have to cancel (and is this enough time in advance?) or can I move the package to Basel. At the moment I do not have a Basel address, so please let me know what I need to do in the meantime if anything.

Many thanks

Gavin Ryan 

(Customer No. 88453160)

[Gaeilgeoir]

@Scheuplonto40 You can move the package to Basel of course, all information about a relocation you may find here:

https://www.swisscom.ch/en/residential/help/data-and-bills/moving-house.html

This is an open forum, where everyone can read, please remove your costumer number, as it could be misused.

[LeylaG]

Hello @Scheuplonto40 and welcome in the Swisscom Community 🙂

As explained by @Gaeilgeoir you have the possibility to announce your move online. This is free and should be done about 2 weeks prior to your move.

Have a good day