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Level 1
1 of 3

Dear Swisscom,

I wish to inform you that I am planning to move to Basel from Lucerne at the end of September 2021. Please advise what I need to do, do I either have to cancel (and is this enough time in advance?) or can I move the package to Basel. At the moment I do not have a Basel address, so please let me know what I need to do in the meantime if anything.

Many thanks

Gavin Ryan 

(Customer No. 88453160)

2 Comments 2
Level 1
2 of 3

@Scheuplonto40 You can move the package to Basel of course, all information about a relocation you may find here:


This is an open forum, where everyone can read, please remove your costumer number, as it could be misused.

Ma olaim an t-airgead is ma bhronnaim an t-or
O caide sin do'n te sin nach mbaineann sin do
Level 1
3 of 3

Hello @Scheuplonto40 and welcome in the Swisscom Community 🙂


As explained by @Gaeilgeoir you have the possibility to announce your move online. This is free and should be done about 2 weeks prior to your move.


Have a good day

Un like fait toujours plaisir 😉 Une réponse t'a aidé? -> Accepte-la comme solution!
A like always brings a smile 😄 Don't forget to accept helpful solutions
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