WalterB wrote:

@andiroid

According to the link above, I have a contact Tel. No. 0800 556 464 given, why don’t you use this?


Oh yeah, Walter:

30075.png

The clue “Combox” is much more exciting… But that in turn generates more questions than answers.

Are all Swisscom employees on vacation and can’t provide any relevant information?

😁

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@Anonymous wrote:

Yes, almost everyone is on vacation. That’s okay, right?

I gave your question to an employee who will look into it. I can’t say more at the moment. But the MA has a few other topics, so I can’t tell you when there will be an answer.

Guido


Oops, sorry, the posts crossed over there. Thanks for passing it on and then I’ll keep quiet again.

🙊

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I have the same problem, I got a Pixel 2 this morning and it always seems to happen when a WhatsApp message comes in! Modem Service wants to send a message to 30075 I think it was before Phone wants a message…

It usually appears several times in a row so I have to press cancel several times.

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I’ve had this happen several times in the last 3 days. Coming since the last system update. The system apps that trigger this can be found under “Settings” - Apps & permissions" - “Advanced” - “Special app access” - Access to Premium SMS". I simply set this to “Never allow”.

Premium SMS incurs costs that are billed to the telephone provider if you send Premium SMS via an app.

Greeting

Mark

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Appeared pretty much at the same time, the first time yesterday at April 23rd

You can refuse and try 4-5 more times after which you have 12 hours of peace and then it comes again at 11.05. At exactly 12 o’clock

Running apps at the moment WhatsApp, Netflix, 20 minutes, Snapchat, Instagram. Chrome.

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I’ve had the same thing since this morning on my Nokia Sirocco with M-Budget Mobile.

“Smart-Divert” tried it for the first time. I canceled this with Remember Selection. Second time it was “com.qualcomm.qti.callfeaturessetting”. I also canceled this with Remember Selection.

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Hello,

I didn’t find any viruses/malware on my device…

In “Accès aux SMS Premium”, I see the two popups that I got:

![](https://lh3.googleusercontent.com/ZOjzfYW-KL_Jp3sbN-RZceiros04T6SXEbSCVg3C7Fxi0c1kBhQY3ouVKHM uTRwmZO03v5I5xEp_QPzzUWK4nor5EFilAaH14IDk-YPqaiQfs94m2XdBwttAd1b9itE9trrpTl6mXjB07706SCN0nblnNpCGU lKI8Ze7Y2FM5caO6lSCxstI52FwhYXuTL5Ibye7_nPeDSdPZomQ7QZcpYrA953v4xMzY2Iug0bqxkTwaBrYySmawrbaV38EZ2n frQcuAKrEkhx6XG9RAXbWtu0kq9pXzMKMXHQSiZpa17B6j7hwMelIxZ32FH4Zdcw-U_wxquqZST77B-axFGyf7ALDikZtteI_Y p7r2TXfc7i3ZyTIHv8_lsVWCbSsnuuhOAJS-oS_9hu71cRDUD2H-OwicMxYrObK0HvUdkCz8QNDtBhKcoeaV4hVGxzY3eIhW8r sAaoYjy2AJKIPERK3-TwpPefyKf-dOFtGMskhRtVL8mzcY_6sX4IgOwUQT4LeD_jOTCPwA8N30s6yVlvyj8_mBoiX3ZzUJbFzg FbSD6w4FMcKm5g62Q3EruTZhqwYBv_VCi2m21Fc3BSBM7mz3OL_ejsuHKFwbJO6y1cTbsKM-3IjT1qJT3Vq5RAhe2OBRNBvPkW -SArht9KATLzIaaJNcFiou_SdMQns1EOSFBv01XNrcYC8U6HZl1oJAcaBnM5EuiaFnV_LNdC09bsaowhKTA=w887-h1772-no)

I found traces of these two services in Android source code. And both appear to be “legitimate”.

I turned off under the phone app -> Settings -> Voicemail -> Voice mailbox. Everything is quiet at the moment…

Greeting
Cedric

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as soon as I set this up

I turned off under the phone app -> Settings -> Voicemail -> Voice mailbox.

The message pops up for me. In this case it has something to do with it. I’m curious whether things will stay quiet now

Thank you first

Rog

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Hello everyone

We understand the reason for the message and are working with Google to resolve the issue as soon as possible.

I just want to say that we are currently working on making Visual Voicemail available for Android devices. In this context, there may have been a misunderstanding between Google and us.

And I know that there will now be another 1,000 requests for details, but I won’t be able to say more about it at the moment. In any case, it’s completely harmless, but I understand that it’s definitely annoying.

Guido

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I received this message yesterday and today. Can’t cancel it, so have to send! Hope you can solve the problem and if a setting needs to be changed, please let me know. Thanks! Fugi

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@ombrelino wrote:

That’s just the voicemail app that wants to query the voice mailbox or change things at Swisscom.

Turn off under the phone app - settings - voicemail.

greetings

Thomas


That’s the solution, mark it:smile_sweat:

As soon as voicemail is available for Android, you can activate it again.

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  • 17 likes that.

Hello Swisscom

Are you SERIOUS? I called about the problem 2 days ago and was told that it couldn’t possibly come from you, that it was my device that was producing these messages and that I should even expect that I had viruses on my device. I should contact Sony. They couldn’t help me much either. Then I wanted to have the number blocked by you and I was told that that wasn’t possible and that I should go to a shop. Since I know that the answer will come back to factory settings, I did that myself. and the message came right back. And because I was told on the phone that it was my device’s fault, I bought an iPhone that arrived in the mail today. Thanks for nothing!

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@nyxli

You shouldn’t always rush into everything. Two or more days ago this problem was not known or was being clarified. I had never heard of this problem either until this time. As a rule, however, it cannot be ruled out if such messages suddenly appear that it is malware.

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  • Doc likes that.

It’s not about the return policy, but rather that I was told on the phone that the error was definitely not theirs and didn’t suggest that they investigate the matter. They said I should go to Sony and then the issue was sorted out for them. She even referred me to the paid service, which luckily told me that it couldn’t do anything for me. I hope I wasn’t charged for this information. And whether the problem was known or not, I can’t help it. She could have at least offered to pass it on to me and let them look into the case. I’m sure I wasn’t the only one who called because she knew the number because it was already listed as blocked in the system.

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Yes, that’s my opinion too - if you go to the “Telephone app” and go to the “Visual Voicemail” tab and want to activate it, you get exactly this message

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Thank you for the clarification, I’m pleased that Visual Voicemail is also coming for Android and the secrecy is something between dull and amusing!

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  • Doc likes that.