Emails in German

  • Good evening,

    For two days the emails announcing the answers to a question asked to the Swisscom Community have been in German, whereas before they were in French.

    I would like to point out that the answers are in French.

    Any suggestions?

    Thanks in advance

    Show original language (French)
      • Solutionselected by Aldo

      Hello @Aldo

      You must have seen a post on the German side by following a link two days ago and the system hastens to configure you with the German language. This has already happened to me several times.

      Once in the forum, confirm that you want French (bottom right) and exit the forum with this configuration.

      This should put the notifications back in French.

      DanielD

    Hello @Aldo

    You must have seen a post on the German side by following a link two days ago and the system hastens to configure you with the German language. This has already happened to me several times.

    Once in the forum, confirm that you want French (bottom right) and exit the forum with this configuration.

    This should put the notifications back in French.

    DanielD

    Show original language (French)

    @Aldo

    thanks for the contribution

    On the Community home page go to the bottom right and choose the language on French

    If this does not change the language of emails received or sent from the Community

    contact the Swisscom Hotline directly, it is possible that a parameter needs to be modified

    Private customers: contact by hotline, chat, message | Swisscom

    Show original language (French)

    “On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca

    @Aldo I know this problem. I have to say that I write in all 4 communities and sometimes I receive these emails in English, sometimes in Italian, sometimes in French and sometimes in German. Two minutes ago, I received an email “You received a like” for a posting in the German community, Yesterday I received an email “New post della Community nel board Nutzung mit TV box”. The post was in the German forum, too. I don’t know under what circumstances an email arrives in which language. But that doesn’t bother me.

    Show original language (French)

    Agus fágaimíd siúd mar atá sé

    @Aldo

    thanks for the feedback

    in order to close a subject by the initiator, use the option Solution?

    at the bottom left of a post that best corresponds to the resolution of the problem / request
    Is the answer a solution to your post? Then mark it as a solution

    or use the equivalent option with the cogwheel at the top right of the post

    Show original language (French)

    “On apprend parfois plus d'une défaite que d'une victoire” — José Raúl Capablanca