• Closed

Cannot access my website

neige
Level 2
1 of 5

Hi,

 

My website www.altragalleria.com (hosted at OVH) is no longer accessible from my cellphone with a Swisscom XL subscription and neither from home with a VIVO L.

 

I get error 504 or timed out.

 

I checked in OVH Manager if my IP (cellphone and home) are not blacklisted but it's not.

 

I can access my webiste from work and from other providers without any issues.

 

I wish to know why is this happening.

 

TY in advance for your help.

 

Regards,

 

N 🙂

4 Comments 4
Akira1138
Level 3
2 of 5

Are you accessing your website only from your phone or also from another device from your home ?

 

Have you tried to empty the internet cache on your phone ?

neige
Level 2
3 of 5

Hi Akira 1138, 

 

All done.

 

The issue is solved itself a couple of days later on its own.

 

TY for the tip.

 

Have a great day.

 

N 🙂

neige
Level 2
4 of 5

To Forum Admins : thread can be closed please, issue is solved.

 

TY 🙂

PascalW
Level 3
5 of 5

Aye Aye Captain :smileyhappy: Thread closed 

 

Liebe Grüsse

PascalW

Meine Spezialgebiete:
Customer Care Support (Mobile & Fixnet)
Social Media Communities
Liebe Grüsse

PascalW

Meine Spezialgebiete:
Customer Care Support (Mobile & Fixnet)
Social Media Communities
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