I spoke about the problem the other day to a Swisscom advisor who gave me the astonishing response that Swisscom is aware of the problem due to numerous customer complaints, but does not plan to do anything. If it’s true, it’s just scandalous. No Swisscom agent to respond to this thread?

Compared to what you say, the quality of Netflix is ​​indeed day and night. I watched the first Karate Kid from 1983 on Netflix the other evening with the children, the picture and sound quality was incredible, it was captivating from start to finish. And I don’t have a full HD TV, it’s almost 10 years old (although it has a very good 2.1 sound system).

I don’t know how much longer Swisscom thinks it will get away with selling content as standard (which corresponds to DVD quality) and high definition when the quality is in fact very low end jpg/MP3.

Rented this evening Miami Vice by Michael Mann (2006), known for the quality of its cinematography, one of the first films shot in high definition. Rented in so-called HD at 4.50 CHF, pure and simple theft.

We stopped watching after 20 minutes because the image was so bad… Swisscom’s HD quality is the equivalent of the worst MP3 for sound: lousy, washed out colors, pixelated gray halos visible in the night skies of Miami : laughable, ridiculous when you know the quality of Michael Mann’s images. It looks like a pirate DVD of the kind sold on the sidewalks of third world countries. It’s not the first time. I will call Monday to request a refund. When will Swisscom do something about the big joke that is its movie rental service? I won’t have the patience to wait, I’ll look elsewhere.