@Ovski The firmware can be downloaded from sammobile.com including the necessary software and instructions. IMPORTANT: Flashing the aforementioned firmware is at your own risk; Some people are of the opinion that this leads to a loss of warranty. I’ve done this several times and never had a problem, although I always installed a different firmware on devices without branding.
Ovski
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@Ovski Well, it’s not that bad. If it is a GALAXY S7 EDGE (SM-G935F), the firmware:
Product code AUT PDA G935FXXU1BPLB CSC G935FAUT1BPH1 is activated and there is an authorized subscription, this must work. However, there are devices from abroad in circulation on which the aforementioned firmware is not installed and then it doesn’t work.
@Ovski wrote:
I just had chat and telephone contact with Swisscom to explain the problem again. The same answer as before. If the option doesn’t exist on the device, Swisscom can’t do anything; I have to go to the provider who sold me the device. Although I doubt that Brack can help me with this, I will still clarify this. The next option would be to go directly to Samsung and ask them to activate it.