Thank you for your post, my reset does not solve the problem, we will see if changing the box solves it

Yes I will receive a new one and we will see if that solves the problem I will keep you posted

Hello,

The use of Netflix on the TV Box 2.0 is unusable, all series or films in American jerky format. I did find a discussion on the subject, but there is no resolution.

The Netflix app jerks - Page 2 | Swisscom Community

I have a TV Box 2.0, I requested its replacement for the new version because it seems that the problem has been resolved.

Obviously the support asks me to pay it (after 20 years of invoice they make fun of me)

Has anyone already fixed this problem? Does the TV box 5.0 really work with Netflix?

Thank you in advance for your answers