When I try to watch a football match on my Mac via Bluesports, I get the following message: It is currently not possible to play this content. You have already reached the maximum number of simultaneous streams. To watch this content, you must stop one of the other streams. I don’t think I have any other streams open. What can I do?
Does anyone else have your login details? For PC, laptop, mobile phone, tablet?
Otherwise you would have to check MySwisscom to see if there is a device under “Devices connected to blue TV ” that you don’t recognise and remove it if necessary.
The link is: https://www.swisscom.ch/myswisscom/d?useCase=viewTvHub
Here is an example of what it looks like for me:
If I now watch blue Sport on the iPad Pro 2015, the other devices just get the error message. Because Swisscom only allows one stream with blue Sport. TV boxes, Apple TVs and Smart TVs are excluded from this, even if you access the same channel.
Swisscom also writes about this:
Order Multiroom Max additionally and use your blue TV subscription simultaneously on up to 5 TVs (TV box from Swisscom, Apple TV 4K or Smart TV).
Regardless of Multiroom Max, the following device limits for simultaneous TV viewing apply for additional mobile devices such as smartphones, tablets or laptops:
