Hello Loxiran
Thank you for your question. I’m sorry to read that there are problems with the blue TV app.
Please delete the app from your device once and then reinstall it. If you are still unable to start the app, please call our support team on the freephone number 0800 800 800.
Kind regards, DorotheaT 🌷
Thank you very much - the questions will remain visible to us moderators for a short moment.
Please help us to make our community helpful and mark the answer to the solution. This will also help other users if they have questions on the same topic 💙
Thank you for your valuable contribution 😉👍.
Best wishes and have a great start to the week,
DorotheaT