TV app seems to have malfunctions

The Swisscom TV app does not work. At first the programmes are frozen.

Now not even the login works anymore.

Latest version of the app and iOS

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    Hello Loxiran

    Thank you for your question. I’m sorry to read that there are problems with the blue TV app.
    Please delete the app from your device once and then reinstall it. If you are still unable to start the app, please call our support team on the freephone number 0800 800 800.
    Kind regards, DorotheaT 🌷

    Show original language (German)

      Loxiran

      Thank you very much - the questions will remain visible to us moderators for a short moment.
      Please help us to make our community helpful and mark the answer to the solution. This will also help other users if they have questions on the same topic 💙
      Thank you for your valuable contribution 😉👍.

      Best wishes and have a great start to the week,
      DorotheaT

      Show original language (German)

        DorotheaT

        Today the Swisscom TV app froze again. Had to uninstall and reinstall it again. Somehow the app doesn’t seem to be so stable after all?

        At least there was a new iOS update, let’s see if things improve? I will report on it.

        Show original language (German)