Remove WiFi password from Swisscom mask

    • Hello, I’ve been hacked a lot in recent years.

    What particularly bothers me is that with Myswiscom the WiFi password is simply displayed there as soon as someone has hacked your Swiscom login and that’s easy these days - you don’t even have to be a big hacker professional, there are x programs. As soon as he is in the swiscom account he has all connected devices and WiFi password and and and, it is very likely that swiscom hackers and people who want to snoop, there were also several swiscom shops and they accessed my account and they could do everything also see password. Especially since there is no security even with 2 factors.. not because you can fake your number and email and intercept SMS and you are in. All you have to do is go to your area and you can access everything as an “admin”, camera, microphone, etc. Since I now have a passowrt, thanks to the swiscom website, everything is on it.

    If I want to change my password, I can do it in my router. I don’t have to go to myswiscom to see it there if I’ve forgotten my password.

    I can’t even see which device has logged in to myswiscom login history. If someone changes my WiFi password, I only see it when I can’t log in with the old one.

    I think it is very critical to put passwords on websites because I can reset them on routers and myself, but resetting is of no use because someone on myswiscom can immediately see which password I have changed.

    Customer service on the phone wants to take away fear, always talk the same thing, ah, don’t be afraid, only you can see that no one else is telling you the password, that’s standard talk and has nothing to do with reality.

    swisscom should change that, I don’t need an IMEI phone name, all connected devices, and wifi passwords on the Myswiscom mask, I have a router for. Any employee can easily find out because swisscom doesn’t have a login history. The danger is too great.

    Greeting

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    • @Zajaugre58 wrote:

      ''You are welcome to use a third-party router as a router.

      The device is directly on the DSL.

      And only you know the data there.

      You didn’t buy an Internet box from Swisscom.''

      What is that supposed to change? I think you don’t understand the problem.

      @“x”#1033398I think you don’t understand. If you use your own router, mySwisscom no longer contains any data such as WiFi or router password. But when it comes to the WiFi password, it is absolutely irrelevant whether the password is there or not. If a hacker has interesse on your WiFi, he will want to connect to it. Ergo, it has to be within reach. But if it is within range, you don’t have to go to mySwisscom to get the WiFi password because WiFi is vulnerable up to WPA3 and the password can be recovered. A little more difficult with WPA3 but doable. If this actually happens again according to the above recommendations, either one of your devices has a problem or someone within range is playing a practical joke.

    Hello @Zajaugre58

    I strongly recommend that you activate 2FA. You will then receive an SMS or you have to confirm that you want to log in using Mobile ID.

    Your router can only be accessed from home on your LAN.

    And use a different password for each service that is not written anywhere in a book. With uppercase/lowercase numbers, special characters relatively long.

    Greetings Lorenz

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    @Zajaugre58 wrote:

    Hello, I’ve been hacked a lot in recent years. […]

    Well, this is where I would primarily apply the leverage. Never use the same password twice, ALWAYS change standard passwords for network devices (webcams, etc.), port forwarding only if you know exactly what you are doing, only install software from trustworthy sources, etc. etc.

    Many people find it useful that the WLAN key can be viewed in the Swisscom Kundencenter and is automatically configured in the same way even if the router is replaced. If this really bothers you, you can set up your own WiFi access point or router. In my opinion, the resulting safety gain is not much greater than zero, but the placebo effect may help here too.

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    Have you tried turning it off and on again?

    Yes, it should still be done differently,

    You can log in to Myswisscom but security data, connected devices, IMEI natel names etc. should be packed under security. If you want to access there you have to enter an additional password, not the same as myswiscom login, you can set your own different password.

    Maybe I’m very sensitive to things like this, but I’d rather be that way than just believe it.

    Greeting

    Show original language (German)

    As far as I’m concerned, it can be displayed, but it’s better to pack all the information safely and there you need a password that you can set yourself, so it’s not the same as Myswiscom, otherwise it doesn’t make sense.

    Many companies have that today, Google also has it. If you want to see something you have to go to data and security and there you have to enter the password, there you also have 2-factor security, so I can also track what happened there. Now if password has been changed I can’t see when it was changed etc.

    Show original language (German)

    @Zajaugre58

    This is also the case with mySwisscom, switch on 2-factor authentication and you’re good.

    I’ve been hacked a lot in recent years.

    I would rethink how I deal with security online instead of criticizing others…

    Show original language (German)

    Lesen, was auf dem Bildschirm steht.

    @Zajaugre58 wrote:

    […] Many companies have this today, Google also has it. If you want to see something you have to go to data and security and there you have to enter the password, there you also have 2-factor security, I can do that too follow what happened there. Now if password has been changed I can’t see when it was changed etc.

    Well, I agree with you on this point. To my knowledge, there is currently no overview of the latest security-relevant activities such as logins or password changes for the Swisscom login. It would certainly be welcome if Swisscom implemented such a feature.

    As already written, this is not the core problem. If you keep your passwords under control and use MFA where possible, the likelihood of account misuse is very, very low.

    Show original language (German)

    Have you tried turning it off and on again?

    @PowerMac @wrote:

    To my knowledge, there is currently no overview of the latest security-related activities such as logins or password changes for the Swisscom login.

    I just tested this with a login. In MySwisscom, changing the password for MySwisscom does not appear under Activities.

    But at least I got a text message:

    IMG_2024.jpeg

    But if you change your email password, it will be listed under Activities. There is still some catching up to do.

    Show original language (German)

    Yes, 2factor is of no use if you already have a WiFi password because you no longer need to log in, or you can just hack it near you and you wouldn’t even notice that you are logging in with the admin password.

    Today you don’t even need to be a hacker, there is so much almost free software that makes hacking very easy, almost automatically also 2 factor and good antivirus programs don’t protect you 100%.

    Of course I get your password with 2-factor SMS. has been changed all these SMS can be intercepted by generated fake number.. it is harder for the hacker and takes time.

    It’s very easy if passwords without protection are simply written on the front mask of the website without protection.

    For me, there is no need to provide any information under MYswiscom, I have everything that I want to change on the router as admin (unless that is something else and swiscom switches it off so that you can change everything under router) and only under website, I would have more problems with it. Since I constantly have attacks and as I said I see xxxx logged into my router for 14 minutes, what did he look at? who was that? I don’t see anything under myswiscom because he logs in as admin and that’s the problem. I’ve been looking for it for a long time, damn who is that neighbor? where did he get my admin password? I changed it again 2 days ago. until I saw everything on myswiscom. my connected devices, imeio from phone. All passwords are there like an open book. All you have to do is hack my email (and that’s very easy these days, you don’t have to send any links where the other person has to click on them) and you have access to swisscom and boom, everything is there, you don’t need to hack anymore, you can find me in the Get close to this person and intercept everything and then you will have all the relevant things you need.

    This has to be done differently, anyone who wants to can leave it like that, for others you should pack everything under protection and security and under a completely new password. where you can choose yourself or even hide from there.

    If I forget password, I can click on + sign from router and replace everything from there.

    Unless there are conspiracy theories and in the future you won’t be able to change anything with the router, only from the website.

    PS, to the gentleman who said you should be careful who you pass by. or do something wrong yourself, that’s nonsense. I know a lot of things well. But I can’t do anything about it if my passwords are just left on websites without any protection! I can’t even see the login history, what password and wan was changed, which device logged in.

    I can see in my programs that someone was there, not my device, but I can’t see anything anymore because he logs in with '‘thanks to swiscom’' admin password, so the programs don’t report anything because he’s an admin.

    Show original language (German)

    The Steohan with the post has nothing to do with it.

    What you show is only myswiscom passowrt but wlan doesn’t work when it’s changed and the rest don’t get an SMS.

    PS., the gentleman who said be careful not to install programs and apps from unsafe sources, etc. That’s not true, I don’t have that problem, I hardly have any apps.

    The argument is that everything is on the website because some people need it and it’s easier. No comment here

    Show original language (German)

    Hello @Zajaugre58

    1) Simply activate 2FA now.

    2) change your WiFi password there.

    3) From now on you will always receive a message when someone tries to log in.

    4) There is a guest WiFi for guests, which is separate from the other network.

    5) If you’re really scared, you can also hang a Fritz box behind it. This means Swisscom can no longer see which devices you have at home.

    5a) Or you connect a third-party router to the Swisscom network, which works.

    6) But as soon as you visit a website again, the operator knows what kind of device you have.

    Greetings Lorenz

    Show original language (German)

    @Zajaugre58 wrote:

    […] I know a lot of things well.

    Sorry, but: no, what you picked up at the regulars’ table about “hackers” is simply not true.

    Your entire argument is essentially based on the fact that someone who could log into Swisscom Kundencenter without permission would thereby gain access to a number of other, from your point of view, critical information.

    Let’s start there. Not everyone can just log in to your Kundencenter. Access to mySwisscom is protected by a password, in addition to which it makes sense to set up 2FA. This corresponds to common security standards, and if you as a user do it as recommended, it is very safe. Intercepting SMS is virtually impossible for non-governmental persons. The thing with the “generated fake number” is more for spy films or at best state surveillance measures.

    Let’s go one step further and assume someone could actually access your mySwisscom. You can see your name, address, telephone number, the IMEI of your cell phone - well, that’s what a customer area is for after all. With a few additional clicks (not “just on the front mask of the website”) you can also - oh horror - display the WLAN access data. However, this is preceded by the secure login process described, there is no question of “just standing on websites without protection”.

    And even if it does, what use is your WiFi access data? Here are my own WiFi access details for you and the whole world:

    SSID: powermac

    WPA key: vzy3ht-YdH3wE-NGNgtr-EhxmHt

    No joke, the data is real. I’ll change it from time to time, but for now you could use it to connect to my network. But it’s no use because you’re almost certainly not in the reception range of my WiFi. And even if you do - go wild with me, I have enough protection for everything that is really important to me. A device gone wild for whatever reason can only cause limited damage, even within my network. Perhaps the worst thing would be that you could print on my printer until the paper ran out.

    Of course there are dangers online, and it’s good to be careful. However, the vast majority of these dangers can be reliably eliminated by following few simple recommendations. That’s why my tip to you: relax, use the relevant tips you’ve received in this discussion, among others, and relax again. If you still suspect third-party access, start systematically searching for the potential data leak. But that would perhaps be something for a professional.

    Show original language (German)

    Have you tried turning it off and on again?

    So this is a sensitive topic here. I also notice that people talk me out of it over the phone, rather than this idea coming from scwiscom itself. Easy to post passwords on websites.

    I can’t hear that anymore like what should you do with me anyway, or general hackers from abroad who are searching for swiscom customers.

    In fact, passwords don’t belong on websites, what you can do is log in to someone else’s WiFi as an admin. Don’t go any further now who could log in, it’s about the possibility.

    Did I hit a nerve? Why do so many people react allergically to it? why shouldn’t you change? and simply remove passwords or protect them in the security area with another password?

    I’m on so many websites, programs, Google, YouTube. Twitter etc etc no one just has passwords in there, not even under security, only Google has put it under area and created an extra password there, doesn’t mean if you’re in there you can see and change everything!

    I don’t know why it should be on Myswiscom? 2Factor also doesn’t protect if the other person logs in with my WiFi password, programs don’t recognize them as unknown, that’s a fact.

    I don’t have to put an extra box there now, hide the router… it’s no use WiFi password is in there, he’s logged in as admin I didn’t notice anything until later when I see connections and stalker software I see other people’s devices and other people’s devices that were logged in.

    Greeting

    Show original language (German)

    Good morning @Zajaugre58

    I don’t understand your votes. Basically you’re right, mySwisscom is talkative if you have access. A WiFi pad word can also be automatically synchronized with a new router if it is encrypted.

    But: have you activated 2FA on your account or not?

    And have you changed your customer center password again after setting this up? Changed your WiFi password again? Changed your email password again? And deactivated the “+” button on the router so that you can no longer use it to reset your password?

    And did you do all of this in one go on the same device without any breaks in between?

    Only if you can answer all of these questions with a clear “yes” and you were subsequently hacked again, would I continue to speculate…

    Show original language (German)

    ''You are welcome to use a third-party router as a router.

    The device is directly on the DSL.

    And only you know the data there.

    You didn’t buy an Internet box from Swisscom.''

    What is that supposed to change? I think you don’t understand the problem.

    ''

    And have you changed your customer center password again after setting this up? Changed your WiFi password again? Changed your email password again? And deactivated the “+” button on the router so that you can no longer use it to reset your password?

    And did you do all of this in one go on the same device without any breaks in between? ''

    And what’s the point? If my WiFi password is visible on the website or someone knows it, they will still log in;.)

    Would you like to know why everything is in Myswiscom first and foremost? It’s no use to me. I won’t go to myswiscom if I’ve forgotten my password? and why don’t you want to change that? instead I’m constantly being attacked, I have to be careful what I download and it’s my fault, just don’t give out passwords…… use other routers??

    I have no idea who uses it and wants to know data. I have no use of it and don’t want passwords to be visible on websites, I think that’s self-explanatory.

    Anyone else would warn me to keep the password safe and not save it on a computer or website;.)

    Show original language (German)

    Even if all relevant data is packed under security, you still want to be able to see the history of when the last login was under security.

    2Factor and other routers are of no use to you. even if I installed a camera. A stranger who logs into the WiFi could see everything relevant, what kind of devices are connected and and and simply do everything because my network recognizes them as an admin.

    That’s crazy, I can’t believe I have to justify myself for something like that?

    I could enter a very complicated password if you see on Myswiscom it also says “copy” i.e. password. Copying next to it is even made QR code even easier.

    Passwords don’t belong on the website and certainly not with a QR code either:;.)

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    @Zajaugre58 wrote:

    ''You are welcome to use a third-party router as a router.

    The device is directly on the DSL.

    And only you know the data there.

    You didn’t buy an Internet box from Swisscom.''

    What is that supposed to change? I think you don’t understand the problem.

    @“x”#1033398I think you don’t understand. If you use your own router, mySwisscom no longer contains any data such as WiFi or router password. But when it comes to the WiFi password, it is absolutely irrelevant whether the password is there or not. If a hacker has interesse on your WiFi, he will want to connect to it. Ergo, it has to be within reach. But if it is within range, you don’t have to go to mySwisscom to get the WiFi password because WiFi is vulnerable up to WPA3 and the password can be recovered. A little more difficult with WPA3 but doable. If this actually happens again according to the above recommendations, either one of your devices has a problem or someone within range is playing a practical joke.

    Show original language (German)