Separate two emails

  • Good morning

    I have my main email and wanting to create a second email for an association that I created, it is linked to my main email box.

    How can I unlink them.

    I need to give the login details to the secretary of the association and I don’t want her to be able to access my email.

    A solution?

    PS I want to keep the email because I am the president, but the secretary must be able to access the email to send responses…

    Show original language (French)
    • @luneverte74

      Hello luneverte74

      Your approach to dissociating your email address from the association’s second address is not correct. Explanation:

      To separate the addresses, you must create a second Swisscom Login for this address. However, this requires the activation of two-factor authentication, requiring a mobile number for viewing and creating emails. As only one mobile number can be used, this poses a problem: since there are two people using the webmail page of this address, it will be impossible to enter the SMS code if you are not working together.

      Solution:

      The best is to leave the address (Both) as is. Thus, your secretary will not be able to access your private emails, while only using the association’s email address in an external program such as Outlook, Thunderbird or the Mail application on Mac. To do this, simply create a password for third-party applications in your customer area (My Swisscom), email section. This way, you and your secretary will be able to view the association’s email without two-factor authentication, and your secretary will not have access to your private email address.

      For your part, all you need to do is provide your secretary with the association’s email address as well as the password for external applications.

      Have a nice day Doremi

      Well, @Black Mamba and @DanielD were faster than me.

    @luneverte74

    __Important note:*

    Swisscom Webmail is not a collaborative messaging of a company or association 🙁

    There are a multitude of Open Source collaborative messaging solutions on the market: Zimbra, Bluemind, Open Xchange, eGroupware, Kolab, SoGO… and many others. All these solutions have common functionalities, you just need to choose the right one and above all the one that suits your needs.

    Microsoft also offers a collaboration tool:

    Microsoft Teams is a collaborative communication application intended for employees, operating in SaaS mode (in other words, no installation on the client company’s servers is required to use it and the data is stored on your server Microsoft Cloud).

    In Swisscom Webmail it is possible to transfer an e-mail account to another person

    but this in no way responds to the wishes expressed ☹️

    Manage email subscription/account – Help | Swisscom

    Transfer an email account

    You can transfer your email account to another person. Once the transfer is triggered, that other person must take over the account. The system guides you step by step through the entire process.

    Give up an account

    Important: you now use Bluewin E-Mail independently of an Internet or Mobile subscription from Swisscom. So, if you cancel your Internet, you keep your email account. You do not need to transfer or assign it.

    Show original language (French)

    Hello @luneverte74

    The only way to manage this situation is for the secretary not to use Webmail, but another email client connected via IMAP/SMTP. Depending on the equipment, this may be Thunderbird (free), Outlook, Mail or a similar product. On the phone use the built-in program provided.

    To do this, we create a password specific to the shared mailbox using My Swisscom as described in the configuration guide. There is however a negative aspect, the address books will not be included because they are specific to the email client. It is possible to export addresses with Webmail to import them into the e-mail client.

    In this way the person has no access to the information protected by the Swisscom login.

    DanielD

    Show original language (French)

    @luneverte74

    Hello luneverte74

    Your approach to dissociating your email address from the association’s second address is not correct. Explanation:

    To separate the addresses, you must create a second Swisscom Login for this address. However, this requires the activation of two-factor authentication, requiring a mobile number for viewing and creating emails. As only one mobile number can be used, this poses a problem: since there are two people using the webmail page of this address, it will be impossible to enter the SMS code if you are not working together.

    Solution:

    The best is to leave the address (Both) as is. Thus, your secretary will not be able to access your private emails, while only using the association’s email address in an external program such as Outlook, Thunderbird or the Mail application on Mac. To do this, simply create a password for third-party applications in your customer area (My Swisscom), email section. This way, you and your secretary will be able to view the association’s email without two-factor authentication, and your secretary will not have access to your private email address.

    For your part, all you need to do is provide your secretary with the association’s email address as well as the password for external applications.

    Have a nice day Doremi

    Well, @Black Mamba and @DanielD were faster than me.

    Show original language (French)

    Thanks for the response

    In fact I cannot directly open the account’s email using its swisscom identifier.

    I have to go to the main mailbox, log in with the main email password then switch to the email account of the account I opened for the association.

    I cannot directly find accommodation with the association’s account.

    So if we look at the screen and I have to log in, there is inevitably an eye cast on the emails from this messaging service.

    So I would like to be able to log in without having to go to the mother page but it’s impossible to find the setting.

    Show original language (French)

    @luneverte74

    Good evening, it would be very nice of you to reread the solution proposed by Daniel and myself, because it is the one which allows the secretary of the association not to access your private emails. For information, I also have an email address for an association with two other people who work with one of my five private Swisscom addresses, without them being able to read my emails in general.

    Cordialement Doremi

    Show original language (French)