TV Box 21 after Android 12 Update - Connecting Bluetooth headphones, even possible?

    • I use Swisscom TV Box 21 (IP1800).

    The Android 12 update was installed successfully. Now I would be interested to know whether it is possible to connect Bluetooth headphones to the TV box.

    The update states the following:

    New features:

    • Bluetooth function for connecting wireless headphones or sound systems

    Source: [https://www.swisscom.ch/de/privatkunden/hilfe/blue-tv/update.html?campID=SC\_tv-update](https://www.swisscom.ch/de/privatkunden /hilfe/blue-tv/update.html?campID=SC_tv-update)

    I found the Bluetooth function under: Settings (gear) -> System -> Google Settings -> Remote control and accessories -> Add accessories, click (this is what we search for).

    Of course, I also activate the Bluetooth pairing mode on the Bluetooth headphones (Galaxy Buds3 Pro).

    Unfortunately, Bluetooth pairing with the buds has so far been unsuccessful.

    When I search for Bluetooth, I only see “DTV Bluetooth” and sometimes (I assume) the neighbor’s TV. Question: What exactly is “DTV Bluetooth”?

    For the devices that are already connected, the remote control for the TV box is given to me: “SCTV RC2000”.

    Does anyone have any tips or experience with Bluetooth since the update to the IP1800?

    It would be really cool if I could connect the headphones (of course there could be issues with audio latency, distortion, etc.).

    Thank you!

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    • Hello @Atmega

      I just tested this earlier with Pearl headphones (borrowed from the neighbor). The pairing worked perfectly. Basically, connecting Bluetooth devices works.

      The important thing is that it must be a device that can be paired directly via the Bluetooth function. There are sometimes accessories that need to be paired via the manufacturer’s app. Even if it is Bluetooth, it doesn’t work with the Box 21. And not with the Box 5 either.

      What I have also experienced is that you have to unpair the connection to a device in order to connect the accessory to a new device. So if the pods are paired with a smartphone, I would unpair the smartphone.

      DTV could also be a TV set.

    Hello @Atmega

    I just tested this earlier with Pearl headphones (borrowed from the neighbor). The pairing worked perfectly. Basically, connecting Bluetooth devices works.

    The important thing is that it must be a device that can be paired directly via the Bluetooth function. There are sometimes accessories that need to be paired via the manufacturer’s app. Even if it is Bluetooth, it doesn’t work with the Box 21. And not with the Box 5 either.

    What I have also experienced is that you have to unpair the connection to a device in order to connect the accessory to a new device. So if the pods are paired with a smartphone, I would unpair the smartphone.

    DTV could also be a TV set.

    Show original language (German)

    @Stephan_76

    As mentioned above, my Philips headphones “6000 Series” work with the TV-Box/5, but not with the TV-Box Swisscom, although they are recognized.

    N.B. There is no need for apps for these headphones.

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      WalterB

      I’m sorry for repeating myself. But in principle you can pair Bluetooth devices with the Box 21. Here, for example, in addition to the remote control, I also paired headphones and a keyboard:

      IMG_2228.JPG

      Connected are:

      - Swisscom remote control RC2000

      - Keyboard Logitech K375s 

      - Headphones ZX-1576 from Pearl **(No longer available)

      **Maybe @RomanE has an idea why your devices can’t be paired with the Box 21.

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        @Stephan_76

        For me it’s the TV-Box Swisscom that doesn’t work, I’d have to try the TV-Box 21.

        https://www.swisscom.ch/de/privatkunden/hilfe/geraet/blue-tv.html

        Addendum: So I tried the Philips 6000 Series with the TV-Box 21 and it works, but the Philips 8000 Series doesn’t work with all TV boxes, only with the Samsung TV..

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        Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

        @WalterB wrote:

        @Stephan_76

        For me it’s the TV-Box Swisscom that doesn’t work, I’d have to try the TV-Box 21.

        https://www.swisscom.ch/de/privatkunden/hilfe/geraet/blue-tv.html

        That would be great if you could try that. Because the questioner has a box 21.

        With the Swisscom Box the testing is only running with Android TV. It may well be that there are still problems.

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        @Stephan_76

        As mentioned above in the test with the TV-Box 21, the Philips 6000 Series headphones work, but neither do the Philips 8000 Series.

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        Installationen, Netzwerk, Internet, Computertechnik, OS Windows, Apple und Linux.

        @Stephan_76

        Thank you!

        I really had to unpair the buds from the smartphone first, then the pairing with the TV Box 21 also worked 🙂

        Now the speaker has no sound when I use the buds (which is a good thing in 90% of all cases).

        Does anyone know if there is a setting so that you can use or listen to Bluetooth headphones and TV speakers at the same time? and can adjust the volume individually.

        (I know something like this from the Sennheiser RS ​​195, but they also have their own station)

        Thank you for your help!

        Show original language (German)

        No, this setting does not exist.
        It’s certainly not intended that way.
        It’s like with Natel. Either … or. And yes, some models allow you to connect two headphones. But they are both Bluetooth. And it would work on Windows.
        Maybe something like this will be implemented.

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        Of course, we can’t test all of the headphones, but we did look at a few, including the Galaxy Buds 2 Pro. The paddocks are all perfect.

        It is therefore surprising if the 3 Pros behave differently here.

        We have not tested Philips headphones.

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        @Atmega

        For me it works by setting up listening with the TV speakers and headphones at the same time if I connect the headphones directly to the Samsung TV via Bluetooth and I can then set it there, but not with the TV-Box as already mentioned.

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        @RomanE

        All headphones are recognized in the “Google” Bluetooth menu, but some headphones then say connection failed.

        So the Bluetooth connection is there but for some reason the paring doesn’t work, and normally no apps are needed.

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        Thanks! My second television apparently has Bluetooth, as I found out yesterday. In any case, the TV is displayed to me when I search via Bluetooth with my smartphone.

        It’s an older Samsung Smart TV. I just can’t find a Bluetooth menu on the TV anywhere. I’ll probably first have to find out the exact name of the TV and then search specifically for BT in its manuals.

        Show original language (German)

        So the Bluetooth connection between the Galaxy Buds3 Pro and the TV-Box 21 now works. The problem was that I first had to “unpair” the previously used smartphone in order to be able to re-pair the TV-Box (with the buds).

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