- Solutionselected by heuby
The IB4 does not have any higher requirements for switches, but the TV-Box 5 does.
While IGMPv2 was sometimes sufficient for older TV boxes, a functioning IGMPv3 is now required for the TV-Box 5.
In addition, the TV-Box 5 can currently generally react more sensitively to older switches and work is therefore continuing to further reduce possible switch incompatibilities.
So first of all, improve the multicasting and if that isnāt enough, connect TV-Box directly to the router (or if your hardware can āpatch throughā a VLAN), or alternatively replace the existing switch with a new switch that is fully multicast-capable.
Hobby-Nerd ohne wirtschaftliche AbhƤngigkeiten zur Swisscom
Hello @heuby
Iām just surprised that the problems only started with the IB4.
Werner explained this in his post:
Where IGMPv2 was sometimes sufficient for older TV boxes, a functioning IGMPv3 is now required for the TV-Box 5.
https://www.google.com/search?q=IGMPv3
Lesen, was auf dem Bildschirm steht.
@GuidoL wrote:
Hello @heuby
Iām just surprised that the problems only started with the IB4.
Werner explained this in his post:
Where IGMPv2 was sometimes sufficient for older TV boxes, a functioning IGMPv3 is now required for the TV-Box 5.
https://www.google.com/search?q=IGMPv3
Iāve already read that, but the Netgear switches support IGMPv3.
Hello @heuby
Here is the link to the Swisscom config file
https://www.swisscom.ch/de/privatkunden/hilfe/downloads.html
Simply click on Ethernet Switch.
Maybe you can change this to your model.
Greetings Lorenz
Another question, how far is the TV-Box/5 from the Internet box? If there is only a lightweight wall in between, you could also establish a connection with the existing WLAN from the TV-Box/5.
The prerequisite is, of course, that the WLAN in the Internet box is switched on and is set up nearby.
Some users who needed WiFi in a remote room had to use the WLAN-Box at the link below and you could also plug in the TV-Box there, like a switch.
[https://www.swisscom.ch/de/privatkunden/hilfe/geraet/heimvernetzung/wlan-box2.html](https://www.swisscom.ch/de/privatkunden/hilfe/geraet/heimvernetzung/wlan- box2.html)
Iāve tried a few things in the meantime.
- Swisscom does not provide configurations for the old Netgear switches. Configurations are only available for the new ones from TP-Link.
- Adjusting the parameters didnāt help. Stability is still not present.
- The TV-Box is only about 5m away from the router as the crow flies without any major obstacles, but thatās not really stable either.
Finally I pulled an additional cable from the router to the box. That seems to be the solution. In any case, the connection seems stable since then.
Thank you all for the valuable information.
A distance of 5m from the Internet box shouldnāt be a problem for the TV-Boxās own WLAN, I myself have a second TV-Box which is 8m away and a plaster wall in between with the TV-Boxās own WLAN connected to the Internet Box/3 and no problems .
You can see the WLAN connection quality under Settings (gears) at TV-Box, at System and there Overview.
@WABU wrote:
[ā¦] 5m distance to the Internet box shouldnāt be a problem for the TV-Boxās own WLAN, I have [ā¦]
Everyone here in the forum has probably noticed by now that this works for YOU š. However, you should not conclude that this must be the case everywhere else. External interference, structural conditions, variances even between individual devices of the same series - a lot of things are simply unpredictable when it comes to WLAN. The original poster has now gotten to the point where he has pulled a cable, which is always the best solution, especially with TV.
Have you tried turning it off and on again?